Front Desk Associate CLOSER

Muv Fitness; Portland (OR); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Wellness resources

Job summary

Muv Fitness in Portland, OR is seeking a friendly Front Desk Associate to be the face of the gym. You will greet members, answer questions, resolve issues, and perform administrative duties to keep the club running smoothly.

Ideal candidates bring a passion for health and fitness, strong customer service skills, and a positive, upbeat attitude. Basic computer skills and a willingness to help create exceptional experiences for every member.

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude.
• Passion for health & fitness.
• Basic computer proficiency.

Responsibilities

• Enthusiastically greet members, prospective members, and guests.
• Provide a high level of customer service and resolve issues.
• Handle front desk activities including answering phones and checking-in members.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed.
• Enforce facility rules and regulations, ensuring facility is clean and safe.
• Close the gym.

Skills

Customer service

Communication

Basic computer proficiency

Positive attitude

Health & fitness passion

Job description

Benefits:

• Employee discounts
• Free uniforms
• Wellness resources

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe
• Close the gym

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency