Front Desk Associate- $17/HR

Massage Envy; Saint Paul (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Front Desk Associate who thrives in a dynamic environment and is passionate about helping others. In this role, you will connect with clients, educate them on the benefits of massage and skincare services, and drive member retention through exceptional customer service. With competitive pay, a sign-on bonus, and employer-paid healthcare benefits, this position offers a rewarding opportunity to develop your sales skills while making a positive impact in the community. Join a team dedicated to wellness and excellence, where your contributions will be valued and recognized.

Benefits

Employer-paid health care

Dental benefits

Discounts on services

Opportunities for growth

Sign-On Bonus

Qualifications

• Sales-oriented with retail or customer service experience preferred.
• Exceptional customer service skills, both in person and over the phone.

Responsibilities

• Helping clients understand the benefits of massage and skin care services.
• Providing excellent customer service, scheduling, and answering calls.

Skills

Customer Service

Sales Skills

Math Skills

Computer Skills

Cash Handling

Education

High School Diploma or Equivalent

Job description

Join to apply for the Front Desk Associate- $17/HR role at Massage Envy

Are you passionate about helping others and earning FREE massages? Do you excel in sales and customer service? If so, we want you on our team at Massage Envy Woodbury. Join a community of caregivers dedicated to helping people feel their best.

Responsibilities include:

• Helping clients understand the benefits of massage, skin care, and stretch services.
• Building relationships with members and guests to grow and retain our client base.
• Connecting clients with retail products to enhance their experience.

What’s in it for you?

• Competitive pay of $17/hour, $500 Sign-On Bonus (full-time), plus commissions on memberships, therapies, and retail sales.
• Benefits including employer-paid health care for full-time staff, dental, discounts, and opportunities for growth.
• A dynamic environment that challenges and energizes you.
• Training to develop your sales and customer service skills.

Your role:

• Providing excellent customer service, scheduling, answering calls, and maintaining confidentiality.
• Educating clients on services and promoting retail purchases.
• Driving member retention through outreach.
• Upholding Massage Envy’s core values of optimism, gratitude, excellence, consistency, and empathy.
• Supporting a positive workplace culture and team goals.

Ideal candidates:

• Sales-oriented with retail or customer service experience preferred.
• Integrity-driven and committed to wellness.
• Excellent with math, computer skills, cash handling, and high school diploma or equivalent.
• Exceptional customer service skills, both in person and over the phone.
• Fast, critical thinkers who can multitask and prioritize.
• Great team players with knowledge of massage and skincare services.

Our commitment:

We value diversity and do not discriminate based on any protected characteristics. We’re excited to hear from passionate individuals ready to help others feel their best. If you’re ready to make a difference with your sales and customer service skills, we look forward to meeting you!