Front Desk Associate

Allure Salon and Spa; Town of Grafton (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Allure Salon & Spa in downtown Grafton is seeking a warm, organized Front Desk Receptionist to welcome guests and support our luxury salon team. You’ll manage bookings, answer calls, texts and emails, and assist service providers throughout the day.

We offer morning and daytime hours, 10–15 hours per week, with no evening shifts. The role emphasizes excellent customer service, strong attention to detail, and a team-first spirit in a beautiful salon setting.

Qualifications

• Welcomes guests with warmth and professionalism.
• Schedules appointments and uses booking system.
• Answers phones, texts, and emails.
• Supports service providers throughout the day.
• Assists with retail recommendations and daily salon operations.

Responsibilities

• Welcome guests with warmth and professionalism.
• Schedule appointments and manage our booking system.
• Answer phones, texts, and emails.
• Support our service providers throughout the day.
• Assist with retail recommendations, guest checkouts, and daily salon operations.

Skills

Customer service

Communication skills

Organization

Multitasking

Team player

Tools

Booking system

Job description

Now Hiring: Front Desk Receptionist

Allure Salon & Spa is looking for a warm, organized, and professional Front Desk Receptionist to join our team in the heart of downtown Grafton!

For over 18 years, Allure has been dedicated to creating an exceptional guest experience while fostering a positive, supportive workplace. If you love people, thrive in a fast-paced environment, and enjoy being the welcoming face of a luxury salon, we'd love to meet you.

Position Details:

• Morning & daytime hours only.
• 10–15 hours per week.
• No evening availability needed—our night shifts are already filled.

What You'll Do:

• Welcome guests with warmth and professionalism.
• Schedule appointments and manage our booking system.
• Answer phones, texts, and emails.
• Support our service providers throughout the day.
• Assist with retail recommendations, guest checkouts, and daily salon operations.
• Help create the elevated experience Allure is known for.

What We're Looking For:

• Friendly, dependable, and professional.
• Exceptional customer service and communication skills.
• Organized with strong attention to detail.
• Comfortable multitasking in a fast-paced environment.
• Positive attitude and team-first mindset.

Why Allure?

• Established salon with a loyal clientele and exceptional reputation.
• Beautiful, luxury-inspired salon environment.
• Supportive, collaborative team culture.
• Opportunity to grow within a thriving business.
• A workplace that values professionalism, kindness, and work-life balance.

If you're passionate about creating memorable guest experiences, we'd love to hear from you!