Salon Assistant/Front Desk

NEW LEAF SALON AND SPA LLC; Northborough (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Job summary

New Leaf Salon and Spa LLC in Northborough, MA is seeking a friendly Salon Assistant and Front Desk team member to welcome guests and support daily operations.

You will greet clients, manage appointments, handle POS transactions, assist stylists, restock retail and answer service questions with a professional, client-first approach. This role offers growth within a vibrant beauty environment and a collaborative team dedicated to delivering an upscale salon experience.

Qualifications

• Cosmetology license required.
• Prior customer service or receptionist experience preferred.
• Strong communication and client-first attitude required.
• Ability to multitask in a fast-paced salon environment.

Responsibilities

• Greet and check in clients, creating a warm, welcoming first impression.
• Manage appointment scheduling, confirmations, and cancellations via phone and booking software.
• Handle point-of-sale transactions, including retail product sales and service payments.
• Assist stylists with on-floor duties: shampooing, color prep, laundry, and sanitation.
• Maintain cleanliness and organization of the front desk, waiting area, and salon floor.
• Answer client inquiries about services, pricing, and products professionally.
• Restock retail shelves and assist with inventory management.

Skills

Customer service

Reception duties

Point-of-sale

Scheduling software

Communication

Education

Cosmetology license

Tools

Booking software

POS systems

Job description

Benefits:

• Opportunity for advancement
• Paid time off

About the Role:

New Leaf Salon and Spa in Northborough, MA is looking for an enthusiastic and polished Salon Assistant and Front Desk team member to be the welcoming face of our salon experience. This is a fantastic opportunity to grow within the beauty industry while working alongside talented professionals in a vibrant, client-focused environment.

Responsibilities:

• Greet and check in clients, creating a warm and welcoming first impression
• Manage appointment scheduling, confirmations, and cancellations via phone and booking software
• Handle point-of-sale transactions, including retail product sales and service payments
• Assist stylists with salon floor support, including shampooing, color prep, laundry, and sanitation
• Maintain cleanliness and organization of the front desk, waiting area, and salon floor
• Answer client inquiries about services, pricing, and products in a knowledgeable and professional manner
• Restock retail shelves and assist with inventory management

Requirements:

• Must have cosmetology license
• Prior customer service, receptionist, or salon experience preferred but not required
• Strong communication and interpersonal skills with a client-first attitude
• Ability to multitask in a fast-paced salon environment
• Comfortable with scheduling software and basic point-of-sale systems
• Professional appearance and a passion for the beauty and wellness industry
• Reliable, punctual, and a collaborative team player

About Us:

New Leaf Salon and Spa LLC is a beloved beauty destination in Northborough, MA, dedicated to delivering exceptional hair, skin, and wellness services in a relaxing, upscale atmosphere. Our clients keep coming back for our personalized approach and talented team of professionals. We take pride in fostering a supportive, creative workplace where every team member can thrive and grow.