Front Desk Associate

MÜV Fitness; Spokane Valley (WA); On-site; USD 29,000 - 40,000; Full time

Job summary

A leading fitness center is seeking a Front Desk Associate to create a welcoming environment for members and guests. You will be responsible for greeting individuals, resolving customer inquiries, and ensuring a clean and safe facility. This position is ideal for someone passionate about health and fitness, with excellent communication skills.

Benefits

Gym Membership

Health Insurance

401K Plan

Qualifications

• Previous customer service experience preferred.
• Basic computer proficiency.

Responsibilities

• Greet members, prospective members, and guests.
• Provide high-level customer service and resolve issues.
• Handle front desk activities and enforce facility rules.

Skills

Customer service skills

Communication

Positive attitude

Passion for health & fitness

Job description

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service and take pride in creating smiles and resolutions.

Duties and Responsibilities

Enthusiastically greet members, prospective members, and guests

Provide a high-level of customer service to all members and effectively resolve issues

Handle front desk activities including answering phones and checking-in members

Take prospective members on tours of the facility

Ensure gym systems and processes are followed

Enforce facility rules and regulations, ensuring facility is clean and safe

List of Skills

Previous customer service experience preferred

Strong communication and customer service skills

Upbeat and positive attitude!

Passion for health & fitness

Basic computer proficiency


Benefits
Gym Membership
Health Insurance
401K Plan