Front Desk Associate

Hand & Stone Franchise Corp; San Antonio (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Training & development

Competitive salary

Employee discounts

Free monthly massages and facials

Job summary

Hand and Stone Massage and Facial Spa in San Antonio is seeking a Front Desk Associate to join our team. You will be a critical link in ensuring that our customers' spa experience is outstanding and you will learn the full range of services offered.

We offer training, flexible shifts, competitive compensation with commissions, and employee discounts. You will help schedule appointments, answer phones, and promote services while maintaining a clean, friendly environment.

Qualifications

• Customer service experience preferred.
• Ability to meet membership sales goals.
• Attention to detail and organizational skills.
• Strong teamwork and independence.
• Friendly, energetic demeanor.

Responsibilities

• Meet membership sales goals.
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last.
• Capable of working flexible hours.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Bring a positive and energetic attitude.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales

Communication

Education

High school diploma

Job description

Benefits:

• Training & development
• Competitive salary
• Employee discounts

Hand and Stone Massage and Facial Spa, located in Stone Oak (281N & TPC Parkway), Front Desk Associates to join our team. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards? We give our team FREE monthly massages and facials as well as other perks!

Qualifications:

• High school diploma or equivalent
• 18 years old or older
• Exceptionally organized and great attention to detail
• Strong team player with the ability to work independently with minimal supervision