Day Spa Associate

Hand & Stone - 4301 W William Cannon - Austin, TX

Austin (TX)

On-site

USD 19,000 - 29,000

Full time

2 days ago
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Benefits offered by this job

Medical/Dental/Vision
401K
Supplemental Insurance
Paid Vacation
Free Training
Discounts on products and services
Flexible schedules
Energetic and supportive family env

Job summary

Hand & Stone Massage and Facial Spa, South Austin, is seeking a Front Desk Associate to be a critical link in ensuring customers’ spa experiences are outstanding. Bring energetic, friendly service, and we’ll train you in the spa industry.

We offer various shifts to fit your lifestyle, with options for full-time or part-time work. Expect competitive hourly wages plus commissions and opportunities for career advancement in a supportive environment.

Qualifications

  • High school diploma or equivalent required.
  • Must be 18 years or older.
  • Strong organizational skills and attention to detail.
  • Able to work independently with minimal supervision.

Responsibilities

  • Meet membership sales goals.
  • Knowledge of the menu of services; training provided.
  • Provide excellent customer service to members and guests and build lasting relationships.
  • Flexible hours and shifts.

Skills

Customer service
Sales goals
Communication
Flexible hours
Team player
Independent work

Education

High school diploma

Job description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, South Austin, is seeking a Front Desk Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities
  • Meet membership sales goals
  • Detailed knowledge of the menu of services – don't worry, we'll train you!
  • Have excellent customer service to members and guests, while building relationships that last
  • Capable of working flexible hours
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Bring a positive and energetic attitude
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned
What's in it for you?
  • Competitive Compensation - hourly wage PLUS commissions.
  • Contests - do you want to put your sales skills to the test? See what we have in store!
  • Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
  • Ongoing Training - We are ALWAYS learning and improving.
  • Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
  • Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
  • Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?
Qualifications
  • Having a high school diploma or equivalent is required
  • Must be 18 years old or older
  • Must be exceptionally organized and have great attention to detail
  • Must be a strong team player with the ability to work independently with minimal supervision
Benefits We Offer
  • Medical/Dental/Vision
  • 401K
  • Supplemental Insurance
  • Paid Vacation
  • Free Training
  • Discounts on products and services
  • Flexible schedules
  • Energetic and supportive family environment
  • Competitive wages and multiple avenues for increased pay
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