Front Desk Associate

The Lash Lounge Pittsburgh - South Hills; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

The Lash Lounge, a premier salon for lash extensions, is seeking a Front Desk Associate to enhance customer experiences and drive sales. Candidates with a passion for sales and customer service, along with strong multitasking skills, will thrive in this role. Join a team that values growth opportunities and offers a supportive environment focused on beauty and care.

Benefits

Free lash extensions and all other salon services

Discounts on retail products

Qualifications

• 1+ years of customer service or retail sales experience required.
• Ability to multitask in a fast-paced environment.
• Availability for evening and weekend shifts.

Responsibilities

• Increase membership and retail sales.
• Greet visitors and provide excellent customer service.
• Book appointments in person or by phone.

Skills

Customer Service Experience

Retail Sales Experience

Attention to Detail

Multitasking

Tools

MindBody Software

Job description

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Lash Extensions, Lash Lifts, Tinting, Threading, Brow Services and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

RESPONSIBILITIES:

Increase membership sales and retail sales

Greet visitors and provide an excellent customer experience

Book appointments in person or by phone

Contribute to group operations, such as inventory maintenance

Maintain a clean and inviting environment

REQUIRED SKILLS:

1+ years customer service or retail sales experience

Strong attention to detail

Ability to multitask in a fast-paced environment

Ability to work some weekends and some evenings

Experience with MindBody Software is a plus!

WHY JOIN OUR TEAM?

Hourly wage; commensurate with experience + Commissions on sales

Growth opportunities

Free lash extensions and all other salon services

Discounts on retail products

If you are sales driven, excited to grow your career and you love working in a high-end spa-like setting, we'd love to meet you!

Hours and Shifts: Availability for Evening, Weekends and Day Shifts required. Compensation: $11.00-12.00 per hour