Front Desk Associate

Mason Wright Senior Living; McKnight and Bay (MA); On-site; USD 17,000 - 25,000; Part time

Job summary

Mason Wright Senior Living seeks a friendly Front Desk Associate to be the welcoming face of our Massachusetts community. This part-time role covers the evening schedule and includes greeting residents, families, visitors, and vendors, plus basic front desk operations and administrative support.

The position requires at least 1 year of office experience, bilingual Spanish, and reliable transportation for weekly supply runs.

Qualifications

• Minimum 1 year of office or administrative experience.
• Bilingual in Spanish is required.
• Friendly, professional and dependable.
• Organized with strong attention to detail.
• Comfortable using Word and Excel.
• Reliable transportation for weekly supply runs.

Responsibilities

• Greet and assist residents, families, visitors, and vendors.
• Answer and direct phone calls.
• Manage front desk operations and sign-in/sign-out for visitors and residents.
• Provide administrative support to staff.
• Sort and distribute mail and packages.
• Order and organize office supplies.
• Manage the front desk convenience store (stocking and cash reconciliation).
• Assist with mailings, records, and special projects.

Skills

Bilingual in Spanish

Customer service

Organized

Reliable transportation

Education

High school diploma or GED

Tools

Word

Excel

Job description

Description

Mason Wright Senior Living is looking for a friendly, organized, and bilingual Front Desk Associate to be the welcoming face of our senior living community.

Hours: Part-time, 21.5 hours per week
Schedule: Tuesday & Thursday, 3:30 PM – 11:30 PM; and every other weekend from 3:30 PM – 11:00 PM. These hours are fixed and are not subject to change.

This role is perfect for someone who enjoys helping people, staying busy, and keeping things running smoothly in a warm, fast-paced environment.

What You’ll Do

• Greet and assist residents, families, visitors, and vendors.
• Answer and direct phone calls
• Manage front desk operations and sign-in/sign-out for visitors and residents.
• Provide administrative support to staff.
• Sort and distribute mail and packages.
• Order and organize office supplies
• Manage the Front Desk convenience store (stocking, shopping, and cash reconciliation)
• Assist with mailings, records, and special projects

Requirements

What We’re Looking For

• At least 1 year of office or administrative experience
• Bilingual in Spanish (required)
• Friendly, professional, and dependable
• Organized with strong attention to detail
• Comfortable using Word and Excel
• Reliable transportation for weekly supply runs

Education

• High school diploma or GED required.

Join a team that’s been serving Springfield seniors since 1892—and make a real difference every day.