Front Desk Associate

Genesis Health Clubs; Louisville (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

Genesis Health Clubs is hiring Front Desk Associates to ensure smooth club operations and deliver excellent customer service. As the first point of contact, you will create a positive experience for members and guests while managing inquiries and maintaining the front desk. Ideal candidates will have strong communication skills, a friendly demeanor, and availability for various shifts. Join our supportive team and contribute to the success of Genesis Health Clubs!

Qualifications

• Friendly, professional demeanor with strong communication skills.
• Availability for evenings, weekends, and holidays.
• Experience with cash handling and customer service preferred.

Responsibilities

• Greet and check in members & guests with a welcoming attitude.
• Maintain a clean, organized front desk.
• Respond appropriately to emergencies and follow company procedures.

Skills

Communication

Customer Service

Teamwork

Education

CPR certification

Job description

Front Desk Associate – Genesis Health Clubs (Louisville, KY)

Part-Time & Full-Time Opportunities Available
Pay Range: $11 – $14 per hour, depending on shift and additional tasks assigned

Job Summary:

Genesis Health Clubs is hiring Front Desk Associates to deliver outstanding customer service and ensure smooth day-to-day club operations. You’ll be the first point of contact for members and guests, creating a positive and professional experience every time they visit.

Key Responsibilities:

• Greet and check in members & guests with a welcoming attitude
  
  
• Answer phones, manage guest passes, and assist with member inquiries
  
  
• Maintain a clean, organized front desk and stay informed about club amenities
  
  
• Support member retention efforts and contribute to overall club success
  
  
• Respond appropriately to emergencies and follow company procedures
  
  

What We’re Looking For:

• Friendly, professional demeanor with strong communication skills
  
  
• Availability for evenings, weekends, and holidays
  
  
• CPR certification (or willing to obtain within 60 days)
  
  
• Experience with cash handling and customer service preferred
  
  
• Team player with a strong work ethic and attention to detail
  
  

Join a high-energy, supportive team and be the face of Genesis Health Clubs. Apply today!