Front Desk Associate

Saucon Valley Country Club; Bethlehem (Northampton County); On-site; USD 28,000 - 35,000; Full time

Job summary

Saucon Valley Country Club, located in the Lehigh Valley, is hiring a Front Desk Associate for guest service at the historic Weyhill Guest House. The role involves greeting guests, managing check-in/check-out, and providing excellent hospitality. Ideal candidates have experience in customer service and enjoy a team-oriented environment.

Qualifications

• Previous experience in hospitality or customer service preferred.
• Strong interpersonal and problem-solving skills.
• Availability to work weekends and holidays.

Responsibilities

• Greet and assist guests during their stay.
• Handle check-in and check-out procedures efficiently.
• Provide information about club amenities and local attractions.

Skills

Interpersonal skills

Problem-solving skills

Positive attitude

Job description

Description

Saucon Valley Country Club, a premier private club located in the heart of the Lehigh Valley, is seeking a friendly, professional, and service-oriented Front Desk Associate to join our team at the historic Weyhill Guest House. This beautiful and tranquil inn offers a unique guest experience on the grounds of one of America’s most prestigious country clubs.

Hours:

PM Shift 2:30 - 10:30 p.m.

Overnight Shift 10:30 p.m. - 6:30 a.m.

Position Overview:
As a Front Desk Associate, you will be the first point of contact for our members and guests, providing warm hospitality and seamless service during check-in, check-out, and throughout their stay. This role requires excellent communication skills, attention to detail, and a genuine desire to exceed expectations.

Key Responsibilities:

• Greet and assist guests upon arrival and throughout their stay
  
• Handle check-in and check-out procedures efficiently and accurately
  
• Provide information about club amenities and local attractions
  
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
  
• Maintain a clean and organized front desk area
  
• Handle any guest concerns with professionalism
  

Join our team and help create memorable experiences for our members and their guests in one of Pennsylvania’s most iconic country club settings.

Requirements

Qualifications:

• Previous experience in hospitality or customer service preferred
• Strong interpersonal and problem-solving skills
• Availability to work weekends, and holidays
• A positive attitude and team-oriented mindset

Saucon Valley Country Club believes in a diverse workforce and is proud to be an equal opportunity employer. We strive to create a workplace where all employees feel valued and respected.