Front Desk Associate

Laingsburg Family Dental; Laingsburg (MI); On-site; USD 31,000 - 47,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Training & development

Career Advancement Opportunities

Competitive Compensation

Friendly team work environment

Job summary

Laingsburg Family Dental is seeking a courteous Front Desk Associate to join our small, busy office. You will greet patients, check them in, update information, schedule appointments, process payments, and help maintain a welcoming reception area.

You’ll be the first point of contact, coordinating with clinicians and staff to ensure smooth daily operations and a positive patient experience.

Qualifications

• Excellent customer service skills.
• Experience with dental management software.
• Strong communication and multitasking abilities.

Responsibilities

• Greet patients as they arrive and assist with check-in.
• Check-in patients and update health history, contact details.
• Answer phones and schedule, confirm, and cancel appointments.
• Process payments and handle administrative duties as assigned.

Skills

Customer service

Communication

Teamwork

Tech savviness

Education

High School Diploma

Tools

Dentrix Ascend

Scheduling software

Job description

Benefits:

• Employee discounts
• Paid time off
• Training & development

Benefits/Perks

• Career Advancement Opportunities
• Competitive Compensation
• friendly team work environment.

Job Summary

Are you a people person with a passion for Dentistry and or customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our small but busy office. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet patients and check them as well as update their information or take their chart profile picture; schedule appointments, process payments, and generally ensure that our office is a welcoming place, occassionally refreshing / restocking the Barista station, in the reception area.

Responsibilities

• Greet patients as they arrive
• Check-in patients for their appointments
• Collect and confirm patients information; update health history and address and phone number
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with a variety of people
• Proficient in dental management software scheduling software, and other technology preferably Dentrix Ascend