Front Desk Associate

Glacier International Lodge; Kalispell (MT); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Fun Working Environment

Interact with Pets

Employee discounts

Paid time off

Job summary

Glacier International Lodge in Kalispell, MT is seeking a Front Desk Associate to greet pet owners, check in animals, schedule appointments, process payments, and keep the front desk welcoming.

The ideal candidate has excellent customer service, strong communication with clients and coworkers, comfort with a variety of animals, and proficiency with Microsoft Office and scheduling software. This role offers flexible scheduling and opportunities to grow.

Qualifications

• Excellent customer service skills.
• Effective communication with clients and coworkers.
• Comfortable working with a variety of animals.
• Proficient in Microsoft Office, scheduling software, and other technology.

Responsibilities

• Greet owners as they arrive.
• Check-in animal patients for their appointments.
• Collect and confirm pet and owner information.
• Answer phones.
• Schedule, confirm, and cancel appointments.
• Process payments.
• Other administrative duties, as assigned

Skills

Customer service

Communication

Animal handling

Tools

Microsoft Office

Scheduling software

Job description

Benefits:

• Employee discounts
• Paid time off

Benefits/Perks

• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation
• Fun Working Environment
• Interact with Pets

Job Summary

Are you a pet lover with a passion for customer service? If so, we'd like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.

Responsibilities

• Greet owners as they arrive
• Check-in animal patients for their appointments
• Collect and confirm pet and owner information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with a variety of animals
• Proficient in Microsoft Office, scheduling software, and other technology