Front Desk Associate

Scenthound Northeast DFW; Frisco (TX); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Career growth

Sales bonuses

Paid time off

Free uniforms

Job summary

Scenthound Northeast DFW is seeking a Sales & Front Desk Associate to drive memberships and provide outstanding service to every visitor. You will greet clients, explain memberships, and process sales at the front desk.

Ideal candidates bring sales and customer service experience, comfort with technology, and a love for dogs. Weekend availability and reliable transportation are a plus, with bilingual skills considered a bonus.

Qualifications

• Sales experience and confidence in membership sales.
• Customer service experience (retail or restaurant).
• Computer/technology proficiency.
• A passion for dogs and dog health & wellness.
• Reliable transportation.
• Weekends required.
• Bilingual is a plus.

Responsibilities

• Greet customers, sell memberships, and process transactions at the front desk.
• Schedule appointments, answer questions, and maintain a clean, welcoming reception area.

Skills

Sales experience

Customer service

Tech proficiency

Dog health passion

Reliable transportation

Weekend availability

Bilingual

Job description

Benefits

• Free food & snacks
• Free uniforms
• Paid time off
• Employee discounts

Perks and Benefits

• Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
• Competitive hourly base pay, plus tips; sales bonuses
• Merit-based pay increases
• Paid Vacation
• Complimentary service membership

About the Position

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires

• Sales experience and confidence (membership sales are highly valued!)
• Customer service experience (retail, restaurant)
• Computer/Technology proficiency
• A passion for dogs and dog health & wellness!
• Reliable transportation
• Weekends Requires
• Bilingual is a plus!

Who We Are Looking For

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Skills and Abilities

• Confidence in selling services and products
• Ability to connect with customers (both canine and human!) and provide outstanding customer service
• Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
• Effective communication with team members and dog parents (in person and on the phone)
• Independently solve problems using Scenthound values and culture as a guide
• Attention to detail
• Time-management; Scheduling appointments efficiently
• Accountability; hold oneself and others to Scenthound standards