Front Desk Associate

Art of Problem Solving; Fremont (CA); On-site; USD 22,000 - 50,000; Part time

Job summary

Art of Problem Solving is seeking a part-time Front Desk Associate for their Fremont campus. This role involves welcoming students, managing inquiries, and supporting campus operations. Ideal candidates will have strong organizational skills and customer service experience, with a passion for education.

Benefits

Paid Sick Leave

401K retirement plan with company match

Employee discount on AoPS Academy classes

Qualifications

• Must have weekend availability.
• Experience interacting with families and students preferred.
• Ability to work both independently and collaboratively.

Responsibilities

• Answer phone calls and respond to customer inquiries.
• Manage multiple calendars and schedule meetings.
• Perform light cleaning duties and maintain lobby organization.

Skills

Customer service experience

Strong organizational skills

Excellent verbal communication

Proficiency with Google Workspace

Job description

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About The Role

As part-time front desk staff at our location in

About The Role

As part-time front desk staff at our location in Fremont, CA, you will answer phone calls and emails, warmly welcome both current and prospective students and their families, and act as the friendly face of AoPS Academy while classes are in session. Additionally, in this role you will support campus operations by helping take inventory, tidying up the facility, and assisting the full-time staff with other campus procedures to ensure things are running smoothly.

This is an in-person, part-time position at our Fremont campus. Front Desk hours are weekday afternoons/evenings and weekends during the academic year. The team is currently seeking staff with weekend availability.

Job Responsibilities

• Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member
• Manage and respond to customer inquiries both by phone and email
• Maintain multiple calendars, schedule meetings and ensure everything is up-to-date
• Use internal database to generate reports and lists
• Data entry
• Provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups
• Organize and prepare classroom and office supplies
• Supervise students between classes
• Perform light cleaning duties; assume responsibility for the organization, operation, and appearance of the lobby and front desk area
• Participate in occasional outreach/in-reach opportunities
• Other duties as assigned
  
  

Required / Preferred Knowledge, Skills, And Abilities

• Must have weekend availability
• Experience confidently interacting with customers; experience interacting with families and students (elementary through high school) preferred
• Strong organizational and computer skills
• Excellent verbal and written communication skills; knowledge of correct grammar, spelling, and English usage
• Establish and maintain positive, effective working relationships with students, parents, staff, and the general public
• Ability to work both independently and collaboratively
• Maintain flexibility to effectively solve problems under pressure
• Administrative and/or customer service experience
• Proficiency with Google Workspace applications (i.e. Docs, Sheets, Calendar, etc.)
• Motivated to learn new technologies
• Maintain customer confidentiality
• Excited about our mission of motivating high-performing students
• Lift up to 25lbs
  
  

Benefits And Compensation

The Front Desk Associate pay rate for our Fremont location is $22/hour. Some benefits include:

• Paid Sick Leave
• 401K retirement plan with company match
• Employee discount on AoPS Academy classes, AoPS Online, and Beast Academy Online yearly subscriptions. Note that discounts for courses and online subscriptions only apply to active employees and children/dependents of the employee.
  
  

About AoPS Academy

AoPS Academy is a program of Art of Problem Solving (AoPS), a global leader in K–12 advanced education. AoPS is on a mission to discover, inspire, and train the great problem solvers of the next generation. Since 2003, AoPS has trained hundreds of thousands of the country’s top students through its online school, in-person academies, textbooks, and online learning systems. AoPS Academy offers unique problem solving curriculum at its in-person locations across the country as well as through the virtual campus.

Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At AoPS we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

By clicking submit application you agree that we may contact you regarding your application via email, phone or SMS and to the terms of our data privacy policy.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

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  Education

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