Front Desk Associate

Career; Freehold (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

Advanced Orthopedics and Sports Medicine Institute is seeking a Front Desk Associate to greet visitors, manage patient flow, and handle front desk duties at our Freehold and Monroe locations.

The role requires coordination of paperwork, forms, and patient intake while ensuring adherence to office policies and daily tasks. The position supports clinicians and staff, with responsibilities including scheduling, documentation, and basic clerical duties.

Qualifications

• Authorized to work in the US without sponsorship.
• Minimum High School Degree.
• One year experience in a healthcare organization.
• Computer literacy required.

Responsibilities

• Greets all patients and visitors when they arrive.
• Issues correct paperwork, including all consent forms to patient, guardian visitors and vendors.
• Provides patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Reviews and completes all Outcomes Based Electronic Research Database (OBERD) questions daily.
• Gives patient necessary paperwork for procedures, prescriptions or therapy as ordered by the doctor.
• Answers patient questions and provides assistance with Kiosks when necessary.
• Escorts patient to the Pods waiting area.
• Scans all documents into patient charts and empties the fax in-box.
• Cleans and disinfects patient area and kiosks after every patient use.
• May assist other staff members with their duties as workload dictates.
• Empty the recycle bin, shut down lobby TVs and any other devices as required, daily prior to leaving.
• Contributes to team effort by accomplishing related results as needed.
• Travels to appropriate office as assigned by Practice Manager, if required.
• Lock the lobby door after the last patient, prior to leaving.
• Performs other duties as assigned by the Supervisor/Office Manager.

Skills

Work Authorization

Healthcare Experience

Computer Literacy

Education

High School Diploma

Job description

Monday - Friday

The Front desk Associate serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of patient/visitor arrival.

Also is responsible for managing patient flow in the office, by moving patients through a predetermined schedule of appointments, triaging patients according to the state CDC guidelines.

Monday - Friday Freehold and Monroe locations

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K

Culture

Advanced Orthopedics and Sports Medicine Institute was founded in 2007 with the merger of two of the areas longest tenured practices Western Monmouth Orthopedic Associates and New Jersey Orthopedic Associates. For more than 25 years, each has been a leader in providing quality orthopedic and sports medicine care. Together as one, we re even stronger and making a real difference in people s lives.

The combined practice allows us to draw on our complementary strengths to deliver exceptional patient-centered, patient-focused care for a better overall patient experience.

Responsibilities

• Greets all patients and visitors when they arrive.
• Issues correct paperwork, including all consent forms to patient, guardian visitors and vendors.
• Provides patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Reviews and completes all Outcomes Based Electronic Research Database (OBERD) questions daily.
• Gives patient necessary paperwork for procedures, prescriptions or therapy as ordered by the doctor.
• Answer s patient questions and provide assistance with Kiosks when necessary.
• Escorts patient to the Pods waiting area.
• Scans all documents into patient charts and empties the fax in-box.
• Cleans and disinfects patient area and kiosks after every patient use.
• May assist other staff members with their duties as workload dictates.
• Empty the recycle bin, shut down lobby TV s and any other devices as required, daily prior to leaving.
• Contributes to team effort by accomplishing related results as needed.
• Travels to appropriate office as assigned by Practice Manger, if required.
• Lock the lobby door after the last patient, prior to leaving.
• Performs other duties as assigned by the Supervisor/Office Manager.

• Responsible for timely and accurate completion of timesheets/ time records for hours work and payroll processing. Time records must be completed and approved by employee no later than close of business on last day of each pay period.
• Responsible for timely completion of all new hire training, departmental training, and yearly compliance training (Hpro) on an ongoing basis.

Requirements

• Authorized to work in the US without sponsorship
• Minimum High School Degree
• One year experience in a healthcare organization
• Computer literacy required

Equal Opportunity Employer

Advanced Orthopedics and Sports Medicine Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.