Front Desk Associate

CCMC; Forney (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision

Wellness program

Paid time off

401(k) options

Paid parental leave

Job summary

CCMC, a community management company, is seeking a Front Desk Associate for our master-planned community in Texas. You will manage front desk operations, greet guests, answer phones, and direct calls while upholding CCMC’s core values of Integrity, Respect, Service and Community.

The role requires at least 6 months of customer service experience with basic cash handling, strong organization, attention to detail, and excellent written and oral communication.

Qualifications

• At least 6 months of customer service experience with basic cash handling.
• Strong sense of organization, attention to detail, and problem solving.
• Outgoing with a professional personality.
• Ability to work well independently and in a group.
• Excellent people skills and commitment to customer service.
• Effective oral and written communication.
• Proficiency with MS Office programs.

Responsibilities

• Managing front desk operations
• Greeting and assisting guests, answering phones, directing calls
• Opening and closing the Community Center as shift requires
• Checking in members and guests to ensure planned use of facilities
• Registering residents for special events and collecting payment
• Assisting the Membership Coordinator with administrative duties
• Enforcing CCMC policies and procedures
• Maintaining a clean and inviting front desk environment

Skills

Customer service

Organization

Problem solving

People skills

Communication

Tools

MS Office

Job description

Careers at Capital Consultants Management Corporation

Current job opportunities are posted here as they become available.

Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the community:

Everything comes together effortlessly at this master-planned residential community. Residents enjoy over acres of parks, picnic areas and biking trails, including a baseball field, soccer field, basketball court and community pool. We go straight to the heart of all things so important to your way of life.

Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.

What you’ll accomplish:

• Managing front desk operations
• Greeting and assisting guests, answering phones, and directing calls
• Opening and closing the Community Center as shift requires
• Checking in members and guests to ensure planned use of the facilities
• Registering residents for special events and collecting payment
• Assisting the Membership Coordinator with an array of administrative duties
• Enforcing policies and procedures
• Maintaining a clean and inviting front desk environment

What we’re looking for:

• At least 6 months of customer service experience with basic cash handling skills
• A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
• Outgoing with a professional personality
• Must work well independently and within a group
• Excellent people skills, with a commitment to customer service
• Ability to communicate effectively orally and in writing
• Computer skills that include a strong working knowledge of MS Office programs
• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!