Front Desk Associate - The Lash Lounge

Cj White Llc; Chattanooga (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Bonus based on performance

Dental insurance

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

The Lash Lounge is seeking a part-time Front Desk Associate to join our salon. You will focus on delivering an exceptional guest experience, driving membership and retail sales, and efficiently booking appointments both in person and by phone.

Hours are Tue–Fri 4:00pm–8:00pm and Sat 9:30am–6:00pm, with a goal of maintaining a welcoming, organized front desk and supporting store operations, including inventory and social media presence.

Qualifications

• 1+ years customer service or retail sales experience.
• Strong attention to detail.
• Ability to multitask in a fast‑paced environment.
• Ability to work weekends and evenings.
• Experience with MindBody Software is a plus!

Responsibilities

• Increase memberships and retail sales.
• Greet visitors and provide an excellent customer experience.
• Book appointments in person or by phone.
• Contribute to group operations, such as inventory maintenance.
• Maintain a clean and inviting environment.
• Maintain our social media presence.

Skills

Customer service experience

Attention to detail

Multitasking in fast-paced environment

Weekend/evening availability

MindBody Software experience

Tools

MindBody Software

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

We are looking for a part‑time front desk associate to work Tuesday to Friday 4:00pm to 8:00pm and Saturday 9:30am to 6:00pm.

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

RESPONSIBILITIES:

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person or by phone
• Contribute to group operations, such as inventory maintenance
• Maintain a clean and inviting environment
• Maintain our social media presence

REQUIRED SKILLS:

• 1+ years customer service or retail sales experience
• Strong attention to detail
• Ability to multitask in a fast‑paced environment
• Ability to work weekends and evenings
• Experience with MindBody Software is a plus!

WHY JOIN OUR TEAM?

• Hourly wage; commensurate with experience + Commissions on sales
• Growth opportunities
• Free lash extensions and all other salon services
• Discounts on retail products