Front Desk Associate

Retro Fitness; Dallas (TX); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Retro Fitness is seeking a Front Desk Associate in Dallas to be the friendly first point of contact for members and guests. You will check in members, promote services, and help members reach their fitness goals with a welcoming, on-brand experience.

The role involves handling inquiries, processing payments, and supporting daily gym operations with a positive, energetic attitude. A flexible schedule including mornings, evenings, and weekends is preferred, with opportunities for advancement

Qualifications

• Prior front desk or customer service experience preferred.
• Able to upsell memberships, supplements and services.
• Organized, energetic and positive attitude.
• Available to work mornings, evenings and weekends.

Responsibilities

• Welcome and check in all members and guests.
• Sell memberships, smoothies, supplements and personal training.
• Answer questions, resolve billing issues and track front desk activity.
• Keep the front desk area clean, stocked and on-brand.
• Support day-to-day operations and team communication.
• Create a fun, professional and helpful experience for everyone.

Skills

Customer service

Upselling

Organized

Flexible schedule

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

The Front Desk Associate is the first face people see when they enter the club. You will help create a great first impression, handle member requests, and promote services that help people reach their fitness goals.

What You Will Do

• Welcome and check in all members and guests
• Sell memberships, smoothies, supplements and personal training
• Answer questions, resolve billing issues and track front desk activity
• Keep the front desk area clean, stocked and on-brand
• Support day‑to‑day operations and team communication
• Create a fun, professional and helpful experience for everyone

What We Are Looking For

• Customer service or front desk experience preferred
• Comfortable with upselling and helping members
• Organized, energetic and positive attitude
• Available to work early mornings, evenings and weekends

Why You Will Love It

• Flexible schedule and opportunity for advancement
• Free membership and uniforms
• 401k eligibility
• Health benefits available for qualifying employees
• Fun team environment with room to grow

Compensation

• Hourly
• Exact pay range determined by location and experience

Ready to lead from the front? Apply now and take the next step in your leadership journey with Retro Fitness.