Front Desk Associate

Retro Fitness; Bay Shore (NY); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

Job summary

Retro Fitness in Bay Shore, NY seeks a Front Desk Associate to greet members and guests, check in, and promote memberships and services that help people reach their fitness goals. You’ll be the first face they see and help create a positive club experience.

You will handle questions and billing issues, keep the desk organized and on-brand, support daily operations, and collaborate with the team to deliver a fun, professional atmosphere with growth opportunities.

Qualifications

• Customer service or front desk experience preferred.
• Comfortable with upselling and helping members.
• Organized, energetic and positive attitude.
• Available to work early mornings, evenings and weekends.

Responsibilities

• Welcome and check in all members and guests.
• Sell memberships, smoothies, supplements and personal training.
• Answer questions, resolve billing issues and track front desk activity.
• Keep the front desk area clean, stocked and on-brand.
• Support day-to-day operations and team communication.
• Create a fun, professional and helpful experience for everyone.

Skills

Customer service

Front desk experience

Upselling

Organized

Energetic

Positive attitude

Job description

The Front Desk Associate is the first face people see when they enter the club. You will help create a great first impression handle member requests and promote services that help people reach their fitness goals.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources

What You Will Do

• Welcome and check in all members and guests
• Sell memberships smoothies supplements and personal training
• Answer questions resolve billing issues and track front desk activity
• Keep the front desk area clean stocked and on-brand
• Support day-to-day operations and team communication
• Create a fun professional and helpful experience for everyone

What We Are Looking For

• Customer service or front desk experience preferred
• Comfortable with upselling and helping members
• Organized energetic and positive attitude
• Available to work early mornings evenings and weekends

Why You Will Love It

• Flexible schedule and opportunity for advancement
• Free membership and uniforms
• 401k eligibility
• Health benefits available for qualifying employees
• Fun team environment with room to grow

Compensation

• Hourly
• Exact pay range determined by location and experience

Ready to lead from the front Apply now and take the next step in your leadership journey with Retro Fitness