Front Desk Associate

Retro Fitness; Town of Islip (NY); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

Job summary

Retro Fitness is seeking a Front Desk Associate to greet members, handle check-ins, and promote services to help members reach their fitness goals. You will be the first face seen when entering the club and will support day-to-day front desk operations.

Ideal candidates have customer service or front desk experience, are organized, energetic and positive, and can work early mornings, evenings, and weekends. Benefits include flexible scheduling, health insurance, and opportunities for advancement.

Qualifications

• Customer service or front desk experience preferred.
• Able to upsell and promote services.
• Organized, energetic, and positive attitude.
• Availability for mornings, evenings, and weekends.

Responsibilities

• Welcome and check in all members and guests
• Sell memberships smoothies supplements and personal training
• Answer questions resolve billing issues and track front desk activity
• Keep the front desk area clean stocked and on-brand
• Support day-to-day operations and team communication
• Create a fun professional and helpful experience for everyone

Skills

Customer service

Upselling

Communication

Organization

Team player

Job description

The Front Desk Associate is the first face people see when they enter the club. You will help create a great first impression handle member requests and promote services that help people reach their fitness goals.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources

What You Will Do

• Welcome and check in all members and guests
• Sell memberships smoothies supplements and personal training
• Answer questions resolve billing issues and track front desk activity
• Keep the front desk area clean stocked and on-brand
• Support day-to-day operations and team communication
• Create a fun professional and helpful experience for everyone

What We Are Looking For

• Customer service or front desk experience preferred
• Comfortable with upselling and helping members
• Organized energetic and positive attitude
• Available to work early mornings evenings and weekends

Why You Will Love It

• Flexible schedule and opportunity for advancement
• Free membership and uniforms
• 401k eligibility
• Health benefits available for qualifying employees
• Fun team environment with room to grow

Compensation

• Hourly
• Exact pay range determined by location and experience

Ready to lead from the front Apply now and take the next step in your leadership journey with Retro Fitness