Front Desk

Retro Fitness; Fort Lauderdale (FL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

Job summary

Retro Fitness in Fort Lauderdale is seeking a friendly Front Desk Associate to welcome members and guests, handle check-ins, and promote services that help people reach their fitness goals. You will sell memberships, smoothies, supplements, and personal training; answer questions; resolve billing issues; and keep the front desk area clean, stocked, and on-brand.

This role offers a flexible schedule and opportunities for advancement, plus benefits such as health insurance, 401(k) matching, and

Qualifications

• Customer service or front desk experience preferred.
• Comfortable with upselling and helping members.
• Organized, energetic, and positive attitude.
• Available to work early mornings, evenings, and weekends.

Responsibilities

• Welcome and check in all members and guests.
• Sell memberships, smoothies, supplements, and personal training.
• Answer questions, resolve billing issues, and track front desk activity.
• Keep the front desk area clean, stocked, and on-brand.
• Support day-to-day operations and team communication.
• Create a fun, professional, and helpful experience for everyone.

Skills

Customer service

Upselling

Organized

Energetic

Positive attitude

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources

The Front Desk is the first face people see when they enter the club. You will help create a great first impression, handle member requests and promote services that help people reach their fitness goals.

What You Will Do

• Welcome and check in all members and guests
• Sell memberships, smoothies, supplements, and personal training
• Answer questions, resolve billing issues, and track front desk activity
• Keep the front desk area clean, stocked, and on-brand
• Support day-to-day operations and team communication
• Create a fun, professional, and helpful experience for everyone

What We Are Looking For

• Customer service or front desk experience preferred
• Comfortable with upselling and helping members
• Organized, energetic, and positive attitude
• Available to work early mornings, evenings, and weekends

Why You Will Love It

• Flexible schedule and opportunity for advancement
• Free membership and uniforms
• 401k eligibility
• Health benefits available for qualifying employees
• Fun team environment with room to grow

Compensation

• Hourly
• Exact pay range determined by location and experience

Ready to lead from the front? Apply now and take the next step in your leadership journey with Retro Fitness.