Front Desk Associate

Candlewood Suites; Cotulla (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Candlewood Suites Cotulla is seeking a Front Desk Associate to warmly greet guests, manage reservations, and handle check-ins and check-outs on-site in Cotulla, TX.

The role emphasizes guest-focused service, clear communication, and teamwork. No prior experience is required, and training will be provided to ensure a smooth, welcoming guest experience.

Qualifications

• A positive attitude and excellent communication skills.
• Strong organizational abilities and attention to detail.
• A willingness to learn and adapt to new tasks.
• No prior experience required—just bring your enthusiasm and a commitment to great service!

Responsibilities

• Greet and check in guests with a warm and professional attitude.
• Manage reservations and ensure accurate guest information.
• Answer phone calls and address inquiries about room availability, amenities, and services.
• Handle guest concerns or requests promptly to ensure satisfaction.
• Process check-outs efficiently and accurately.
• Collaborate with team members to maintain a clean and inviting front desk area.

Skills

Excellent communication

Positive attitude

Organizational skills

Attention to detail

Willingness to learn

Job description

Join Our Team as a Front Desk Associate at Candlewood Suites Cotulla!

Looking for a welcoming and rewarding role in hospitality? Candlewood Suites Cotulla is searching for a friendly and professional individual to join our team as a Front Desk Associate. Located in the heart of Cotulla, TX, our hotel is dedicated to providing exceptional service and a comfortable stay for all our guests. If you’re passionate about creating positive guest experiences, we’d love to hear from you!

What You’ll Do

As a Front Desk Associate, you’ll be the first point of contact for our guests, ensuring their stay starts and ends with a smile. Your responsibilities will include:

• Greeting and checking in guests with a warm and professional attitude.
• Managing reservations and ensuring accurate guest information.
• Answering phone calls and addressing inquiries about room availability, amenities, and services.
• Handling guest concerns or requests promptly to ensure satisfaction.
• Processing check-outs efficiently and accurately.
• Collaborating with other team members to maintain a clean and inviting front desk area.

What We’re Looking For

We’re excited to welcome individuals who enjoy working in a fast-paced, guest-focused environment. Here’s what we’re looking for:

• A positive attitude and excellent communication skills.
• Strong organizational abilities and attention to detail.
• A willingness to learn and adapt to new tasks.
• No prior experience required—just bring your enthusiasm and a commitment to great service!

Why Join Us?

At Candlewood Suites Cotulla, we pride ourselves on creating a supportive and inclusive workplace. We value teamwork, dedication, and a shared passion for delivering exceptional guest experiences. This is an opportunity to be part of a team that makes a difference in travelers’ lives every day.