Front Desk Associate

Gold's Gym - CGG Operations LLC; Cheyenne (WY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in fitness is seeking a Front Desk Associate to join their team. This part-time role is perfect for those who thrive in a dynamic environment and enjoy interacting with gym members and guests. The Front Desk Associate will be the first point of contact, responsible for greeting everyone with warmth and professionalism, checking in members, and providing tours to newcomers. With a focus on customer service, this position plays a crucial role in promoting a welcoming atmosphere. If you are passionate about fitness and enjoy helping others, this opportunity is designed for you.

Benefits

Employee discounts

Flexible schedule

Free uniforms

Wellness resources

Highest-level gym membership for you and a spouse

Qualifications

• Excellent customer service skills are essential for this role.
• Ability to communicate effectively with both staff and members.

Responsibilities

• Greet members and guests promptly to create a friendly environment.
• Check members into the gym and assist guests with inquiries.
• Process retail and concession sales while maintaining cleanliness.

Skills

Customer Service Skills

Effective Communication

Multi-tasking

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Wellness resources

Employment includes our highest-level gym membership for you and a spouse.

Currently hiring for openings, closings, and weekends.

Apply Today!

Position Overview

This is a Part-Time position. The Front Desk Associate will greet and direct members, guests, and staff as they enter the gym. The Front Desk will maintain security of the front door location. This position will provide assistance to members' requests along with answering inquiries about gym operations and policies. Front Desk will perform various administrative duties as directed by the Operations Manager and General Manager. This position is also responsible for promoting, selling, implementing, and practicing the programs, policies, and procedures pertaining to sales.

We Offer

• Employee discounts and perks
• Fitness-minded workplace culture

Responsibilities

• Enthusiastically greets each member and guest promptly using the proper greeting for the time of day to create a friendly positive entrance and departure to and from the gym
• Personally checks each member into the gym using the proper check-in procedures
• Registers all guests into the gym using proper registration procedures
• Provides new guests with a tour of the gym and helps answer questions about current membership options
• Assists guests with purchasing a new membership
• Answers phone in a professional and courteous manner and uses proper phone greeting techniques
• Processes retail and concession sales
• Cleans and maintains the front desk area

Requirements

• Excellent customer service skills
• Ability to communicate effectively with both staff and members
• Ability to multi-task

About Gold’s Gym

What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno, and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.