Front Desk Associate

HealthSource; Alabama; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

PTO and other great benefits

Company-paid CEU's

Company-paid MalPractice Insurance

Job summary

HealthSource Chiropractic in Alabama is hiring for an administrative position focused on billing, insurance verifications, and patient financial discussions. The role involves producing worksheets, supporting marketing, and ensuring HIPAA compliance.

The ideal candidate has a two-year degree (preferred) and proven customer service experience, with strong phone and computer skills to handle multiple tasks in a fast-paced clinic.

Qualifications

• Two-year degree preferred though not required.
• Experience in customer service demonstrated.

Responsibilities

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations per doctor's plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns and community outreach
• Weekly patient reporting
• Maintain HIPAA confidentiality
• Collaborate with team to keep the clinic clean
• Manage patient flow among Doctor, Rehab, and Front Desk
• Maintain patient accounts and process charges
• Handle third-party claims
• Maintain business office inventory
• Perform other administrative tasks

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

Education

Two-year degree preferred

Tools

Microsoft Excel

Job description

Benefits:

• PTO and other great benefits
• Continuous clinical and business training
• Company-paid CEU's
• Company-paid MalPractice Insurance

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!

Who you are:

Do you have a gift for meeting new people and
getting them to like you?

Do people look to you first for help because
they know it will get done?

Are you
quick to smile and have contagious enthusiasm?

Do you derive a great deal of pleasure and strength from
developing professional relationships with clients?

Do you have a conscientiousness for doing things right and
following tasks through to completion?

What you will do:

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor's treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

What you need

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated

Compensation: $16.00 - $20.00 per hour

WHAT WE DO:

At HealthSource Chiropractic, we don't just focus on chiropractic care—we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free.

We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.

JOIN THE HEALTHSOURCE TEAM AND…

• Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan!
• Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career.
• Build a rewarding career with substantial earning potential
• Experience a practice environment that feels like home, with colleagues who feel like family.
• Spend your days in a professional, inviting clinic and foster meaningful connections with patients.
• Help patients achieve optimal health and wellness each day.