Front Desk Associate

HealthSource Chiropractic, Inc.; Franklin (VA); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

Company-paid CEUs

Company-paid Malpractice Insurance

Monthly bonuses

Continuous training and support

Job summary

A progressive chiropractic clinic in Virginia is seeking a motivated individual to join their team. The role includes handling patient flow, assisting with insurance verifications, and providing financial reviews. Applicants should have strong customer service skills and a two-year degree is preferred. This position offers competitive hourly pay with opportunities for bonuses, benefits, and continuous training in a supportive environment. Ideal candidates are friendly, energetic, and thrive in a fast-paced setting.

Qualifications

• Previous experience in customer service must be demonstrated.

Responsibilities

• Perform insurance verifications.
• Create financial worksheets.
• Deliver financial reviews with patients.
• Assist with marketing campaigns and community outreach.
• Maintain patient accounts and confidentiality.
• Manage patient flow.
• Collect patient charges and expedite claims.

Skills

Customer service

Strong phone skills

Computer skills

People skills

Education

Two-year degree or more

Job description

Continuous clinical and business training
Company-paid CEU’s
Company-paid MalPractice Insurance

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!

Who you are:

• Do you have a gift for meeting new people and getting them to like you?
• Do people look to you first for help because they know it will get done?
• Are you quick to smile and have contagious enthusiasm?
• Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
• Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do:

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

What you need:

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated

Compensation: $16.00 - $20.00 per hour

WHAT WE DO:

At HealthSource Chiropractic, we don't just focus on chiropractic care—we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love—pain free.

We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.

• Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care— in order to provide each patient with a unique treatment care plan!
• Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career.
• Build a rewarding career with substantial earning potential
• Experience a practice environment that feels like home, with colleagues who feel like family.
• Spend your days in a professional, inviting clinic and foster meaningful connections with patients.
• Help patients achieve optimal health and wellness each day.

If you feel you would be a great fit in our office please apply! We look forward to speaking with you!

284 Seaboard Ln #100
284 Seaboard Ln, Franklin, TN 37067, USA

Get directions to this location on Google Maps.

“I’ve always trusted HealthSource has had my best interest in mind 100% of the time. At HealthSource, I have so much support and multiple people to reach out to for anything and everything.”