Front Desk Assistant - Corporate Headquarters

BayCare Clinic; Green Bay (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability insurance

Life insurance

401k with company match

Paid holidays

PTO

Job summary

BayCare Clinic Corporate Headquarters in Green Bay, WI is seeking a Front Desk Assistant to welcome visitors, check in patients, handle phones, and provide friendly, professional service to staff and guests.

This 40-hour/week role requires strong organizational skills, MS Office proficiency, and the ability to balance tasks independently and as part of a team. Benefits include health, dental, life insurance, a 401k match, PTO, and paid holidays.

Qualifications

• HS diploma or equivalent; relevant coursework welcomed.
• Strong MS Office skills and familiarity with common office equipment.
• Excellent communication and organizational abilities are required.
• Able to work independently and as part of a team.
• Healthcare setting experience is a plus.

Responsibilities

• Greet, check in, and direct visitors at the Corporate Headquarters.
• Maintain security and monitor visitor access.
• Provide courteous internal and external customer service.
• Answer incoming calls promptly and transfer or take messages as needed.
• Sort and distribute mail and deliveries.
• Operate various office equipment.
• Provide administrative support to multiple departments.
• Monitor inventory and reorder supplies as needed.
• Demonstrate listening and problem-solving to resolve issues.
• Process patient payments per procedures.
• Other duties as assigned to meet organizational needs.
• Respect confidentiality and work safely and ethically.

Skills

Customer service

Communication

Organization

Education

High school diploma or equivalent

Tools

MS Office

Job description

Front Desk Assistant - Corporate Headquarters

Job Details

• Administrative
• Full-Time

Location

Green Bay, WI 54311, USA

Description

Come work where passion, quality, vision, professionalism, and synergy are valued! BayCare Clinic's mission is to provide measurably superior specialty medical services to our patient

BayCare Clinic Corporate Headquarters is looking for a Front Desk Assistant to join our team in Green Bay, WI. We’re looking for a compassionate, thoughtful candidate who wants to contribute to a positive experience for all of our Corporate Headquarters visitors, patients, and staff. This position is 40 hours per week, Monday-Thursday 8:00 a.m. - 5:00 p.m. and Fridays from 8:0 a.m. - 4:00 p.m. No Holidays! No Weekends! No Holidays! No Weekends!

The Clinic:

BayCare Clinic is a successful, dynamic group comprised of 19 specialties. We are a physician-owned entity with joint ownership in Aurora BayCare Medical Center, a 167-bed hospital located in Green Bay, WI, offering us a built-in referral base. Each of our specialty practices have clinical autonomy and are financially sound.

BayCare Clinic offers part-time and full-time employees a comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options. We also offer 401k retirement plan with a company match, generous PTO, and paid holidays.

The Team:

The unique skills and talents of each member of our team contributes to our synergy and our overall goal of providing our patients with excellent care. We believe in the power of a positive, collaborative culture, and we strive to provide a supportive and energizing work environment.

Every member of our team has a voice and is trusted to have ownership over their work. To encourage this, we provide regular opportunities for professional development, we seek out feedback and ideas, and we invite participation on a variety of projects.

The Job:

• Greet, check in, and direct guests of Corporate Headquarters in a welcoming manner.
• Maintains security by following procedures and monitoring visitor access.
• Demonstrates effective, helpful and positive internal and external customer relations.
• Answers incoming telephone calls promptly, professionally, and courteously, transferring when and where appropriate, and taking messages when necessary.
• Sorts and distributes the mail and deliveries.
• Effectively utilizes a variety of office equipment.
• Provides administrative support to various Corporate Headquarters departments.
• Monitors kitchen and office supply inventory, ordering additional stock as necessary.
• Demonstrates effective listening and problem-solving skills in an effort to resolve issues.
• Accepts and processes patient payments in accordance with established procedures.
• Other duties may be assigned as necessary to meet the needs of the organization.
• Respects and maintains confidentiality.
• Works in a safe, compliant and ethical manner at all times.

The Requirements:

• High school diploma or equivalent preferred. Experience in lieu of education will be considered.
• Additional training or coursework in office administration or customer service is preferred.
• Considerable related experience strongly desired.
• Strong working knowledge of MS Office is necessary. Knowledge of other applicable computer software applications and office equipment is also preferred.
• Must demonstrate effective organizational skills, including the ability to handle multiple tasks with accuracy and attention to detail.
• Ability to work independently and as part of a team.
• Strong customer service and interpersonal skills are a must.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.