Front Desk Assistant

ACRT Pacific, LLC; United States; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Paid holidays

Education opportunities

Job summary

ACRT Pacific, LLC is seeking a Front Desk Assistant to join our in-office admin team in Stow, Ohio. You will manage front desk tasks, greet visitors, handle calls and mail, and support multiple departments including HR with administrative duties.

The role requires high school diploma and 2+ years in an administrative role; preferred Associate’s degree and 3+ years in front desk. Must be organized, detail-oriented, and customer-focused.

Qualifications

• Education: High School Diploma
• Experience: 2+ years in administrative role
• Preference: Associate’s Degree
• Preference: 3+ years in Front Desk role

Responsibilities

• Front Desk Management: answer calls, emails, greet visitors, route inquiries, manage mail and shipments, and handle office supplies.
• Department Support: assist multiple departments, arrange meetings, order lunches, and support HR tasks.
• Office duties: oversee office services, coordinate vendors, keep meeting rooms stocked.

Skills

Typing proficiency

Customer-focused

Interpersonal skills

Communication with senior management

Strong organizational skills

Self-starter

Multitasking

Education

High School Diploma

Associate’s Degree

Tools

Microsoft Office Suite

Job description

Overview

The Front Desk Assistant is part of the internal EnviroScience administrative team and reports to the Senior Logistics and Facility Manager. This highly-visible position plays a key role in ensuring the office runs smoothly by supporting a wide range of functions across multiple departments in the organization. The position is full time and in-office.

Responsibilities

• Front Desk Management: manage inbound phone calls, email, and general correspondence inquiries; route to appropriate person/department; greet and direct scheduled and impromptu visitors; manage office mail/packages including collection, sorting, distribution of incoming mail, outgoing parcels, maintain postage meter; prepare shipments for UPS/USPS/FedEx including tracking and troubleshoot delivery issues; maintain inventory of office supplies; complete requests for faxing, filing, photocopying, scanning; manage and execute employee business card and ID programs.
• Department Support: offer support to multiple departments to assist in completing their projects and initiatives; schedule and organize meetings or department events as requested; set up meeting rooms and order lunch as appropriate; support specifically the Human Resources department with administrative tasks.
• Office duties: oversee office services such as maintenance service providers; ensure coffee stations and office kitchen are well stocked and organized; direct and assist building maintenance vendor activity; ensure all meeting rooms are tidy and stocked with necessary supplies.

Minimum Qualifications

• Education: High School Diploma
• Experience: 2+ years in administrative role

Preferred Qualifications

• Education: Associate’s Degree
• Experience: 3+ years in Front Desk role

Desired Skills

• Excellent typing skills, proficiency in Microsoft Office Suite
• Ability to use office equipment (telephone system, printer, fax machine)
• Customer-focused; adept at prioritizing, scheduling, and multitasking
• Strong organizational skills
• Self-starter with excellent interpersonal skills, ability to multi-task
• Excellent communication skills, comfortable interacting with senior management
• Demonstrated critical thinking skills and ability to exercise good judgement

Working Conditions

Office environment. Supervises: None.

Physical Requirements

Frequent sitting, using hands and fingers; occasional standing, walking, reaching, stooping, kneeling, crouching.

Travel Requirements

No travel required.

Office

Stow, Ohio office on a daily basis. Employees required to come into the office.

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off
• Paid holidays
• Access to continuing education and training opportunities

Accommodation Information

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis.

EEO Statement

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about a request for reasonable accommodation. Employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c)