Front Desk and Office Administrator

Deen; Alexandria, Northern (VA, KY); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Islamic Relief USA in Alexandria, VA seeks a Front Desk and Office Administrator to manage reception and daily clerical logistics. You will coordinate meetings, shipping, travel support, and office space to keep operations smooth.

This role blends guest-facing hospitality with behind-the-scenes administration and requires strong organization and communication skills. The ideal candidate has a high school diploma or GED with at least 5 years in front desk or receptionist roles, plus proficiency

Qualifications

• High School Diploma or GED with at least 5 years of experience in a front desk or receptionist role.
• Strong organizational skills and exceptional attention to detail.
• Excellent interpersonal and communication skills.
• Knowledge of office management, shipping, catering, and security practices.
• Proven problem-solving abilities and cultural sensitivity.
• Proficiency in booking arrangements via travel websites.
• Familiarity with Pitney Bowes, FedEx, and USPS platforms is a plus.
• Must be eligible to work in the U.S. and possess a valid driver’s license.
• Ability to lift up to 40 lbs.
• Availability for travel and local errands as required.

Responsibilities

• Manage office opening/closing procedures and front desk reception.
• Purchase office and breakroom supplies from online vendors.
• Perform monthly reconciliation of the operations-facilities credit card and petty cash.
• Reserve meeting rooms and coordinate catering.
• Handle all incoming and outgoing mail and packages.
• Coordinate daily with building facilities and security management.
• Provide travel support and act as a backup to the travel desk coordinator.
• Manage all shipping through the designated platform.
• Assist with organizational events and the preparation of office space.
• Welcome and assist office guests.
• Support the Assistant Director of Operations on various projects.

Skills

Organizational skills

Interpersonal communication

Office management

Travel booking

Attention to detail

Customer service

Education

High School Diploma or GED

Tools

Pitney Bowes

FedEx

USPS

Job description

Position Summary:

Islamic Relief USA is seeking a Front Desk and Office Administrator for our headquarters office located in Alexandria, Virginia. Our Front Desk and Office Administrator manages the reception area while coordinating daily clerical and operational logistics to ensure an efficient workplace. This key role combines staff and guest facing hospitality with behind-the-scenes organizational management.

Essential Duties and Responsibilities:

• Manage office opening/closing procedures and front desk reception.
• Purchase office and breakroom supplies from online vendors.
• Perform monthly reconciliation of the operations-facilities credit card and petty cash.
• Reserve meeting rooms and coordinate catering.
• Handle all incoming and outgoing mail and packages.
• Coordinate daily with building facilities and security management.
• Provide travel support and act as a backup to the travel desk coordinator.
• Manage all shipping through the designated platform.
• Assist with organizational events and the preparation of office space.
• Welcome and assist office guests.
• Support the Assistant Director of Operations on various projects.

Qualifications and Competencies:

• High School Diploma or GED with at least 5 years of experience in a front desk or receptionist role.
• Strong organizational skills and exceptional attention to detail.
• Excellent interpersonal and communication skills.
• Knowledge of office management, shipping, catering, and security practices.
• Proven problem-solving abilities and cultural sensitivity.
• Proficiency in booking arrangements via travel websites.
• Familiarity with Pitney Bowes, FedEx, and USPS platforms is a plus.
• Must be eligible to work in the U.S. and possess a valid driver’s license.
• Ability to lift up to 40 lbs.
• Availability for travel and local errands as required.

At Islamic Relief USA we are committed to safeguarding and protecting all individuals we come into contact with through our work. IRUSA representatives must adhere to its organizational values: Sincerity, Excellence, Compassion, Social Justice, and Custodianship. In accordance with these values, IRUSA operates and enforces policies on Safeguarding, Code of Ethics, and Anti-Harassment and Discrimination.