Front Desk and Campground Ranger

United States Digital Space LLC; Lakehills (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sickTime

Job summary

ELS in Lakehills, Texas is hiring a Front Desk and Campground Ranger to support guest services and campground operations. The role includes managing check-ins, selling day passes, and patrolling the grounds to ensure safety and compliance with campground rules.

The ideal candidate will demonstrate calm under pressure, strong customer service, and teamwork, with weekend and holiday availability preferred and a commitment to guest satisfaction.

Qualifications

• High school diploma or equivalent.
• Basic reading, writing and math skills and ability to use computer applications.
• Ability to thrive in a collaborative team environment.
• Ability to assess situations, exercise judgment, and resolve problems diplomatically.
• Exceptional customer service and communications skills.

Responsibilities

• Monitor the property with a keen eye for any issues or potential problems.
• Ensure that the property is properly secured.
• Ensure guests comply with resort rules and contact law enforcement if necessary.
• Monitor all incoming guests through the campground gate and validate access.
• Perform routine patrols and inspect golf carts and rentals.
• Take camping reservations, check people in and out, and sell day passes at the store.
• Prioritize guest safety and happiness.

Skills

Customer service

Communication

Teamwork

Deescalation

Attention to detail

Problem solving

Education

High school diploma

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk and Campground Ranger in Lakehills, Texas.

What you'll do:

The Campground Ranger position may include walking or patrol of the grounds of the campground answering questions, enforcing rules and ensuring the safety of our guests and their belongings. The ideal employee can handle any stressful situation in a calm manner and react accordingly with regards to local, state and federal law.

Your job will include:

• Monitor the property with a keen eye for any property issues or potential problems.
• Ensure that the property is properly secured.
• Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary.
• Monitor all incoming guests through the campground gate and validate if access is acceptable.
• Perform routine patrols, golf cart and rental inspections.
• Take camping reservations, check people in and out and sell day passes and items at the store.
• Prioritize guest safety and happiness.

Skills & experience you need:

• High school diploma or equivalent.
• Basic reading, writing and math skills and the ability to use computer applications.
• Ability to thrive in a collaborative team environment.
• Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically.
• Exceptional customer service and communications skills and a friendly demeanor.
• Experience working in security and/or law enforcement, and/or working in an RV environment, is a benefit.
• Valid driver's license, good driving record and current auto insurance.
• Ability to working weekends and holidays on a regular basis.

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

As an Equal Opportunity Employer, we welcome and thank all applicants.