Front Desk Agent ServiceNow Rapid City, SD

Filrsafekeep; Rapid City (SD); On-site; USD 71,000 - 105,000; Full time

Benefits offered by this job

Coaching

Healthcare coverage

Flexible setup

Job summary

ServiceNow in Rapid City, SD seeks a Front Desk Agent who questions and improves Stakeholder Management, teaching it from our Rapid City hub. This senior opening offers $71,000 - $105,000, hands-on ownership, and mentorship to grow in general operations.

Key responsibilities include turning chaos into a backlog, spotting patterns in feedback, coordinating scheduling and logistics, and delivering ownership-driven fixes while following safety protocols.

Qualifications

• Portfolio speaks louder than resume lines.
• Strong rapport-building skills and a positive presence.
• Sharp written and verbal communication under scrutiny.
• Demonstrated work ethic with attention to detail.
• Interest or familiarity with SD market is a plus.

Responsibilities

• Convert Stakeholder Management chaos into an actionable backlog.
• Spot patterns in feedback in Rapid City before issues arise.
• Adapt quickly to shifting priorities in a fast-paced general environment.
• Coordinate scheduling, resources, and logistics for tasks.
• Prefer quick wins that lead to ownership-driven fixes.
• Follow safety protocols and best practices at all times.
• Ensure smooth handoffs and consistent partners in Rapid City.
• Own a slice of ServiceNow's general mission end to end.

Skills

Portfolio speak

Rapport-building

Written and verbal communication

Attention to Detail

Work Ethic

SD sensibility

Tools

ServiceNow

Job description

The Front Desk Agent we want doesn't just use Stakeholder Management; they question it, improve it, and teach it, all from our Rapid City, SD hub. This senior opening gives you $71,000 - $105,000, hands-on ownership, and the mentorship to keep growing in general.

Key Responsibilities

• Convert Stakeholder Management chaos into a backlog someone can actually work


• Spot the Rapid City pattern in feedback before it becomes a complaint


• Adapt quickly to shifting priorities in a fast-paced general environment


• Coordinate scheduling, resources, and logistics for assigned tasks


• Trade quick wins for ownership-driven fixes when the math favors patience


• Follow safety protocols and best practices at all times


• Keep Attention to Detail handoffs warm so Rapid City partners never feel dropped


• Own one slice of ServiceNow's general mission end to end

What You'll Bring

• A portfolio that speaks louder than any line on your resume


• Strong rapport-building skills and a genuinely positive presence


• Sharp written and verbal communication, tested under scrutiny


• Practical command of Work Ethic, with bonus points for Attention to Detail


• A SD sensibility, or genuine curiosity about this market

Few people outside SD realize that ServiceNow powers a surprising slice of the general infrastructure running across Rapid City, SD today. Mistakes get dissected for lessons at ServiceNow, never weaponized in your next review.

We pay $71,000 - $105,000 and protect it with coaching, coverage, and a flexible setup so your Work Ethic grows without burning you out.

Re-dated this morning, ServiceNow continues hiring for the Front Desk Agent role.

Join the people at ServiceNow who chose interesting work over a comfortable rut.