Front Desk Agent

ServiceNow; Peoria (AZ); On-site; USD 59,000 - 92,000; Full time

Benefits offered by this job

Health premiums

Certification funding

Mentor pairing

Job summary

ServiceNow is seeking a Front Desk Agent to hit the ground running in Peoria, AZ. This freelance role offers ownership over your work, a path to growth, and the opportunity to contribute to ambitious goals this year.

You will track metrics, manage priorities, and respond to requests in a timely, professional manner while leveraging self-motivation and facilitation skills to drive operational success. Health premiums and certification funding are included.

Qualifications

• Freelance culture and Peoria-based cadence, comfortable working independently.
• 5+ years of professional experience.
• Strong communication and self-motivation.
• Ability to manage multiple priorities and meet deadlines.
• Experience facilitating meetings and coordinating teams.

Responsibilities

• Track key metrics and report findings to your manager each week.
• Maintain motivation and adaptability as the AZ market shifts.
• Juggle ambitious priorities without dropping critical tasks.
• Respond to internal and external requests in a timely, professional manner.
• Question the brief when it doesn’t match reality.
• Own the middle portion of a project, not just the kickoff.
• Apply people management and continuous learning to daily challenges.
• Keep AZ reporting accurate enough to base decisions on.

Skills

Self-Motivation

People Management

Communication

Facilitation

Project coordination

Job description

We need a Front Desk Agent who can hit the ground running and help us deliver on ambitious goals this year. This freelance Front Desk Agent role offers a $59,000 - $92,000 salary, real ownership over your work, and a clear path to grow alongside a team that ships.

Key Responsibilities

• Track key metrics and report findings to your manager each week
• Keep your Self-Motivation edge sharp as the AZ market shifts
• Juggle ambitious priorities without dropping the ones that matter
• Respond to internal and external requests in a timely, professional manner
• Question the brief when the brief doesn't match reality
• Own the boring middle of a project, not just the kickoff
• Apply People Management and Continuous Learning to solve day-to-day operational challenges
• Keep AZ reporting accurate enough to bet decisions on

What You'll Bring

• Comfort with the freelance cadence of a Peoria-based operation
• Proven Facilitation results, ideally seasoned in Peoria, AZ
• Demonstrated wins in general work somewhere near Peoria, AZ
• 5 years that taught you which corners can be cut
• Practical Communication skills sharpened in a freelance setting
• Hands-on proficiency with Self-Motivation, ideally paired with People Management

You won't find ServiceNow on every billboard, but inside general circles across AZ, this detail-loving team is well known. Candid, kind feedback is part of the job, and we coach toward growth rather than blame.

On top of $59,000 - $92,000, we cover your health premiums, fund your certifications, and pair you with a seasoned mentor.