Front Desk Agent - Residence Inn by Marriott Hamilton

The Briad Group; Hamilton Township (NJ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Advancement Opportunities

Medical for Full Time Associates

401(k)

Flexible schedules

Teammate Assistance Fund

Stability

Competitive Wages

Fun, Energetic Work Environment

Job summary

The Briad Group is seeking a Hotel Front Desk Agent at the Residence Inn by Marriott in Hamilton Township, NJ. The role involves making guests feel welcomed and satisfied upon arrival while handling front desk responsibilities in a fast-paced environment. Applicants should possess customer service experience, flexibility in scheduling, and at least a high school diploma. This position offers advancement opportunities and a fun, energetic work environment.

Qualifications

• Customer service experience is required, preferably in a hotel or related field.
• Schedule flexibility for both AM/PM shifts, weekends, and holidays is necessary.
• An Accounting background is preferred but not required.

Responsibilities

• Work in fast-paced environment with lots of guest interaction.
• Demonstrate a true desire to satisfy the needs of others.

Skills

Customer service experience

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Briad systems and software

Job description

Hotel Front Desk Agent

Residence Inn by Marriott Hamilton, NJ

Summary of Position

First impressions mean everything! What you do the second a guest walks through the doors sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.

As a Front Desk / Reception Agent, you will:

• Work in fast-paced environment with lots of guest interaction
• Demonstrate a true desire to satisfy the needs of others

Benefits

• Advancement Opportunities - We promote from within!
• Medical (for Full Time Associates)
• 401(k)
• Flexible schedules
• Teammate Assistance Fund
• Stability
• Competitive Wages
• Fun, Energetic Work Environment

Keys to Success

• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Must have a high school diploma or equivalent
• An Accounting background is preferred but not required
• Attention to detail and the ability to compile facts and figures
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
• Ability to communicate effectively and courteously over the telephone and in person
• Requires strong command of the English language to include speaking, reading and writing
• In addition to general office equipment, you will regularly operate Briad systems and software

Equal Opportunity Employer Statement

We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.