Front Desk Agent Part Time

Commonwealth Lodging Management, LLC; Norfolk (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality company is seeking a motivated individual for the role of Front Desk Agent. This part-time position involves being the main point of contact for guests, ensuring their satisfaction through check-in and check-out services, and maintaining knowledge about hotel features. Candidates should possess a high school diploma and ideally have some experience in guest services.

Qualifications

• Experience as a Guest Service Agent preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Assist guests with check-in and check-out processes.
• Handle phone calls and special requests.
• Maintain positive guest relations.

Skills

Guest Relations

Communication

Problem Solving

Education

High school diploma or G.E.D.

Job description

Join to apply for the Front Desk Agent Part Time role at Commonwealth Lodging Management, LLC.

We are seeking a highly motivated individual to be the first point of contact for our guests. The Front Desk Agent is responsible for assisting guests with check-in and check-out, handling phone calls, and managing special requests, all in accordance with our policies and procedures.

Key Responsibilities:

• Maintain positive guest relations and resolve guest challenges to ensure satisfaction.
• Stay knowledgeable about hotel features, services, rates, packages, and promotions.
• Work in a dynamic environment that operates 24/7, including nights, weekends, and holidays.

Physical Requirements:

• Lift and transport up to 25 pounds, push/pull carts up to 100 pounds.
• Stand and move efficiently for up to 8 hours.
• Work in various indoor and outdoor settings, under different temperature and noise conditions.

Preferred Qualifications:

• High school diploma or G.E.D.
• At least 1 year of experience as a Guest Service Agent preferred.

Details:

• Salary: $14.00 per hour
• Employment type: Part-time
• Seniority level: Entry level
• Industry: Hospitality