Part-Time Front Desk Agent

Blue Sky Hospitality Solutions; Waterbury (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

Blue Sky Hospitality Solutions recherche un Agent de Réception à temps partiel pour son hôtel. Le candidat idéal est fiable et axé sur le service client, capable de travailler dans un environnement dynamique. Les responsabilités incluent l'accueil des clients, la gestion des réservations et le traitement des paiements. Une expérience préalable à la réception est préférée, ainsi qu'une disponibilité flexible.

Qualifications

• Expérience antérieure à la réception d'hôtel préférée.
• Compétences en communication et en service à la clientèle excellentes.
• Capable de passer une vérification d'antécédents.

Responsibilities

• Accueillir et enregistrer les clients avec professionnalisme.
• Gérer les réservations et les demandes des clients.
• Traiter les paiements et gérer la procédure d'audit de nuit.

Skills

Communication

Service à la clientèle

Travail en équipe

Flexibilité

Tools

Systèmes de gestion de propriété

Job description

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Job Title: Part-Time Hotel Front Desk Agent

Location: Hampton Inn Waterbury

Position Type: Part-Time

We are seeking a reliable and customer-focused Front Desk Agent to join our team. This part-time position requires flexibility, a welcoming attitude, and the ability to provide exceptional guest service.

Key Responsibilities

• Greet and check in/out guests with professionalism and efficiency
• Handle reservations, guest inquiries, and phone calls
• Process payments accurately and manage nightly audit procedures when assigned
• Maintain a clean and organized front desk area
• Communicate effectively with housekeeping, maintenance, and other hotel departments
• Provide information about hotel services and local attractions
• Make problem-solving decisions in the moment while maintaining a professional demeanor
• Helping out different departments as needed
  
  

Requirements

• Flexible availability is a must, including willingness to cover Night Audit shifts (11:00 PM – 7:00 AM) when needed
• Prior hotel front desk experience preferred
• Reliable transportation required
• Must be able to pass a background check
• Excellent communication and customer service skills
• Basic computer skills; experience with property management systems is a plus
• Dependable, responsible, and the ultimate team player
  
  

If you're passionate about hospitality and ready to work in a dynamic environment, we’d love to hear from you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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