Front Desk Agent Part Time

Wyndham Garden Norfolk Downtown; Norfolk (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the hospitality industry is seeking a part-time Front Desk Agent to assist guests with check-in and check-out processes. The role requires excellent customer service skills and involves working a flexible schedule, including nights and weekends. Ideal candidates will have a high school diploma and experience in guest services.

Qualifications

• 1 year of guest service experience preferred.
• No supervisory experience required.

Responsibilities

• Assist guests with check-in and check-out.
• Answer and process phone calls.
• Handle special requests and maintain guest relations.

Skills

Customer Service

Communication

Problem Solving

Education

High school diploma or G.E.D.

Job description

Join to apply for the Front Desk Agent Part Time role at Wyndham Garden Norfolk Downtown.

Position Summary: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answering and processing all phone calls, handling special requests, and maintaining positive guest relations. The role requires knowledge of hotel features, services, rates, and promotions, and involves physical effort such as lifting up to 25 pounds and working in various environments and temperatures. The position requires working a flexible schedule including nights, weekends, and holidays.

Qualifications: High school diploma or G.E.D. preferred; minimum 1 year of guest service experience preferred. No supervisory experience required.

Details:

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Hospitality