Front Desk Agent-Part Time

Accor Hotels; Carolina (PR); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in hospitality seeks a Front Desk Agent to join their team at a stunning beachfront property. This part-time role is perfect for individuals who thrive in customer service and enjoy creating memorable experiences for guests. Responsibilities include managing check-ins and checkouts in a warm and engaging manner, ensuring every guest feels welcomed and valued. With opportunities for growth and development, this position allows you to be part of a vibrant team dedicated to excellence. If you have a passion for hospitality and want to make a difference, this role is an exciting opportunity to showcase your skills.

Benefits

Employee benefit card for discounted rates

Learning programs through Academies

Opportunities for talent development

Participation in Corporate Social Responsibility activities

Qualifications

• Preferred qualifications include a Bachelor’s Degree.
• Experience in hospitality and customer service is preferred.

Responsibilities

• Conduct check-ins and checkouts to personalize guest experiences.
• Enhance guest interactions at the Front Desk for memorable stays.

Skills

Bilingual (English and Spanish)

Customer Service

Hospitality Experience

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Company Description

Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.

What is in it for you

1. Employee benefit card offering discounted rates at Accor worldwide
2. Learning programs through our Academies
3. Opportunity to develop your talent and grow within your property and across the world!
4. Ability to make a difference through our Corporate Social Responsibility activities
5. Salary per hour $19.05

Job Description

Fairmont El San Juan Hotel Front Desk agent Part Time is responsible for conducting the check-ins and checkouts in an anticipatory and engaging manner to personalize the guest’s experience at the Front Desk. The Front Desk receptionist enhances the warm welcome and fond farewell processes and elevates the guest experience by not only providing accurate information but by making every guest interaction a unique memory.

Qualifications

QUALIFICATION STANDARDS

Education & Skills

1. High School graduates/GED- Preferred qualifications; BA/BS/Bachelor’s Degree
2. Ability to speak English and Spanish

EXPERIENCE

1. Experience in the related field preferred

Hospitality experience preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.