Guest Services - Front Desk Agent - Holiday Inn Express, MIddletown, RI

Lafrance Hospitality; Middletown (RI); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking hotel team as a Front Desk Agent, where you'll be the first point of contact for guests, ensuring their stay starts on a positive note. This part-time role offers flexibility with shifts and the chance to access your earnings daily through DailyPay. You'll be responsible for welcoming guests, managing reservations, and providing outstanding customer service. With benefits like 401K matching, hotel discounts, and growth opportunities, this position is perfect for those looking to make a mark in the hospitality industry while enjoying a supportive work environment.

Benefits

401K Matching

Hotel Discounts

Referral Bonuses

Paid Training

Qualifications

• Enthusiastic and customer-oriented individual.
• Ability to manage reservations and handle guest inquiries.

Responsibilities

• Welcome guests and assist with check-in/out.
• Manage reservations and collaborate with departments.

Skills

Customer Service Experience

Strong Communication Skills

Attention to Detail

Job description

Guest Services - Front Desk Agent - Holiday Inn Express, Middletown, RI

Join our team at the Holiday Inn Express, Middletown, RI as a Front Desk Agent. We seek an enthusiastic, customer-oriented individual to provide outstanding service, ensuring a positive first impression for our guests. Responsibilities include checking guests in and out, managing reservations, and addressing guest inquiries with professionalism.

Shift flexibility: 7AM-3PM and 3PM-11PM shifts available. Take advantage of DailyPay to access your earnings any day. Refer a friend and earn up to $500.

Pay: $17-$18/hour. Part-time, with 3-4 days a week, mix shifts.

Responsibilities:

• Welcome guests, assist with check-in/out
• Accurately record guest information
• Answer calls and respond courteously
• Handle complaints professionally
• Know hotel amenities and local attractions
• Manage reservations and room assignments
• Collaborate with departments to meet guest needs

Enjoy a rewarding environment that values teamwork. Benefits include 401K matching, hotel discounts, referral and retention bonuses, annual reviews, growth opportunities, and paid training.

Requirements:

• Customer service experience
• Flexibility to work nights and weekends
• Strong communication skills
• Attention to detail

Additional info:

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Customer Service