Front Desk Agent - Part-Time

Bighornlaw; Altoona (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hotel is looking for a part-time Hotel Front Desk Attendant in Altoona, PA. This role involves managing guest check-ins and check-outs, providing customer service, and assisting with breakfast and laundry duties. The ideal candidate will demonstrate strong multitasking skills and a commitment to excellence in guest relations.

Qualifications

• Proficiency in Microsoft Office software.
• Proven customer service experience is necessary.
• Physical ability to stand and lift required.

Responsibilities

• Handle guest check-ins and check-outs accurately.
• Assist in breakfast and laundry duties as needed.
• Greet guests and manage their registration process.

Skills

Customer service

Multitasking

Guest-focused mentality

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

We are seeking an enthusiastic part-time Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

The front desk also assists in breakfast and or laundry duties.

This position is for 1 weekend day, 1st or 2nd shift, and 1 weekday, 2nd shift, with occasional additional days scheduled.

Responsibilities

• 2nd shift Laundry & or 1st shift breakfast duties
• Handle guest check-ins, check-outs, and payment processing with accuracy.
• Take reservations over the telephone, through emails and in person, including groups
• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.

Qualifications

• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
• Availability to work flexible schedules, including weekends and holidays.
• Proven customer service experience with a strong guest-focused mentality

Compensation

$10 hourly

About Days Inn Altoona, PA

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners