Front Desk Agent - Seasonal Part Time

Snow King; Town of Texas (WI); On-site; USD 28,000 - 38,000; Full time

Job summary

Rejoignez notre équipe au Margaritaville Resort Lake Conroe et jouez un rôle clé dans la création d'expériences hôtelières exceptionnelles tout en évoluant dans un environnement axé sur la croissance. Nous recherchons des individus pour accueillir les clients, gérer les réservations et assurer la satisfaction des clients dans un cadre dynamique. Les candidats doivent avoir une attitude amicale et professionnelle, avec de fortes capacités organisationnelles.

Benefits

Opportunités de croissance de carrière

Équipe dynamique et solidaire

Programmes de formation continue

Qualifications

• Démarche amicale et professionnelle avec d'excellentes compétences en communication.
• Compétences organisationnelles solides et souci du détail.
• Passion pour le service à la clientèle avec une attitude positive.

Responsibilities

• Accueillir les clients à leur arrivée, créant une première impression positive.
• Gérer les enregistrements et les départs de manière efficace.
• Traiter les paiements et gérer les transactions en espèces avec précision.

Skills

Communication

Organisation

Service Client

Multitâche

Détail

Job description

Property


About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

#PGH-BMC

Location Description

Come be a part of something bigger! Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
• Full Time employees have access to Medical and Dental insurance to fit your needs
• Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details Join the Margaritaville Lake Resort, Lake Conroe | Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas.

Overview

Join our team at Margaritaville Resort Lake Conroe and play a pivotal role in delivering exceptional hospitality experiences while enjoying a supportive and growth-oriented environment.

We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self.

What You'll Do:

• Greet and welcome guests upon arrival, creating a positive first impression.
• Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
• Manage reservations, answer guest inquiries, and address complaints promptly.
• Maintain a clean and organized front desk area.
• Provide accurate information about the hotel, rooms, rates, and amenities.
• Process payments and manage cash transactions accurately.
• Coordinate with housekeeping and maintenance to ensure smooth operations.
• Promote teamwork and contribute to a friendly, safe work environment.
• Perform other duties as assigned.

What We Offer:

• Opportunities for career growth and advancement.
• A supportive and dynamic team environment.
• Ongoing training and development programs.

Qualifications

What You'll Bring:

• A friendly and professional demeanor with excellent communication skills.
• Strong organizational skills and attention to detail.
• A passion for customer service with a positive, can-do attitude.
• Ability to multitask and remain calm under pressure.
• Previous experience in hospitality or customer service is a plus but optional.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Proficiency in hotel management software and Microsoft Office is a plus.