Front Desk Agent / Night Audit

Hyatt; Round Rock (TX); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k with company match

Hyatt travel discounts

Health benefits

Descripción de la vacante

Hyatt Hotels Corporation is seeking a Front Desk/Night Auditor at a Round Rock, TX location. Starting wage is $17.00 per hour, with world-class benefits including 100% company-paid health/dental insurance for employees.

The role involves assisting guests, balancing transactions, running audits, and maintaining confidentiality. Nights, weekends, and holidays may be required. Hyatt travel discounts and 401(k) with company match are offered. Join a professional team with growth opportunities.

Formación

• Experience in front desk or hospitality is a plus.
• Ability to work independently while supporting hotel operations.
• Strong attention to detail and organization.

Responsabilidades

• Assist guests at the front desk, courteously and professionally.
• Balance hotel and restaurant transactions daily.
• Follow cash-handling and accounting procedures.
• Run audits and generate revenue statistics.
• Read and explain guest folios and reports.
• Maintain guest privacy and confidentiality.
• Respond to guest concerns or complaints promptly.
• Perform other duties as assigned.

Conocimientos

Customer service

Independent worker

Detail oriented

Hospitality experience

Shift flexibility

Descripción del empleo

Close Inclusive Collection Job Postings Notification

Come join our well-established team in the beautiful La Frontera area conveniently located in Round Rock, TX.Great opportunity to work in a professional and fun environment with world class benefits (including 100% company paid health/dental insurance for employees).

Compensation: Starting at $17.00 per hour

What You'll Do

• A Front Desk/Night Auditor will assist guests efficiently, courteously, and professionally in all front desk related functions
• Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds
• Consistently follow all credit, cash-handling, and accounting procedures
• Run various audits and reports and record all revenues and statistics accurately
• Read, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency procedures
• Maintain privacy and confidentiality of all guest and hotel information
• Effectively respond to and resolve guest concerns or complaints
• Perform other duties as assigned

What You Will Bring

• A Night Auditor will have a passion for customer service
• Ability to work independently while supporting hotel operations
• Strong attention to detail and organization skills
• Previous hospitality experience is preferred, but not required
• A willingness to work nights, weekends, and holidays as necessary
• The ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time
• 401k contributing with company match
• Leadership development and opportunities to grow
• Hyatt travel discounts worldwide

Tudor Management is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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