Front Desk Agent - Marriott

CUSA, LLC; Tampa (FL); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Marriott travel discounts

Training and growth opportunities

Friendly, team-focused work culture

Job summary

Courtyard by Marriott in Tampa is seeking a friendly Front Desk Agent to welcome guests and ensure a smooth check-in and check-out experience. You will handle reservations, assist guests with inquiries, and coordinate with housekeeping and maintenance to maintain a welcoming lobby environment.

The ideal candidate is dependable, punctual, and comfortable using computers. Hotel experience is preferred, but we will train the right person for growth in the hospitality industry.

Qualifications

• Customer service skills essential.
• Ability to use computers and reservation systems.

Responsibilities

• Welcome and assist guests.
• Complete check-ins and check-outs.
• Answer phones and assist with reservations.
• Process payments accurately.
• Respond to guest questions and requests.
• Communicate with housekeeping and maintenance.
• Keep the front desk and lobby professional and welcoming.

Skills

Customer service

Friendly demeanor

Dependable

Proficient with computers

Multitasking

Hotel experience preferred

Job description

Now Hiring: Hotel Front Desk Agent

Join our team at the Courtyard by Marriott in Tampa.

We are looking for a friendly, dependable Front Desk Agent who enjoys helping people and creating a great guest experience.

What You'll Do

• Welcome and assist guests
• Complete check-ins and check-outs
• Answer phones and assist with reservations
• Process payments accurately
• Respond to guest questions and requests
• Communicate with housekeeping and maintenance
• Keep the front desk and lobby professional and welcoming

What We're Looking For

• Friendly and professional attitude
• Dependable and punctual
• Strong customer service skills
• Comfortable using computers
• Able to multitask in a busy environment
• Hotel experience preferred, but we will train the right person

Schedule

Must be available for a flexible schedule, including weekends and holidays.

Why Join Us

• Competitive pay
• Marriott hotel travel discounts when eligible
• Training and growth opportunities
• Friendly, team-focused work environment

If you enjoy working with people and want to grow in the hotel industry, we would like to meet you.