Front Desk Agent - Marriott

CUSA, LLC; New York (NY); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Competitive hourly pay

Bonus opportunity

Job summary

A recognized hotel brand is seeking a Front Desk Agent in New York, New York. The role involves welcoming guests, handling check-ins/outs, and answering inquiries. Ideal candidates possess strong communication skills, a friendly demeanor, and the ability to thrive in a busy environment. This is a great opportunity to build hospitality experience and potentially grow into supervisory roles. Competitive pay and a positive team environment await the right individual.

Qualifications

• Dependable and punctual.
• Ability to stay calm and organized during busy periods.
• Hotel experience is helpful but not required.

Responsibilities

• Welcome guests and provide efficient, friendly check-in and check-out.
• Handle reservations, room assignments, and guest requests.
• Answer phones and assist guests with information about the hotel.

Skills

Friendly, outgoing personality

Strong communication skills

Problem solving skills

Basic computer skills

Job description

Front Desk Agent

Fairfield Inn & Suites by Marriott – York, Nebraska

You set the tone for every guest stay. At the Fairfield Inn & Suites York, the front desk is the command center of the hotel. Guests arrive tired from the road, traveling for work, visiting family, or passing through Nebraska. You are the first person they meet and the person they remember when they leave.

We are looking for someone who is upbeat, organized, and genuinely enjoys helping people. If you like fast paced environments, solving problems, and making guests feel welcome, this is a strong opportunity to build hospitality experience with the Marriott brand.

What You Will Do

• Welcome guests and provide efficient, friendly check-in and check-out
• Handle reservations, room assignments, and guest requests
• Answer phones and assist guests with information about the hotel and the York area
• Resolve guest concerns quickly and professionally
• Balance and manage cash, credit card transactions, and daily reports
• Coordinate with housekeeping and maintenance to keep operations running smoothly
• Maintain a clean, organized, professional front desk and lobby area
• Deliver the service standards expected from a Marriott-branded hotel

What We Are Looking For

• Friendly, outgoing personality
• Strong communication and problem solving skills
• Ability to stay calm and organized during busy periods
• Dependable and punctual
• Basic computer skills
• Ability to work mornings, evenings, weekends, and holidays when needed
• Hotel experience is helpful but not required. We will train the right person

Why This Job Is Worth Considering

• Work for the Marriott brand, one of the most recognized hotel companies in the world
• Opportunity to grow into supervisor or management roles in hospitality
• Stable year-round business with travelers from across the country
• Positive team environment where your effort matters

Benefits Include

• Competitive hourly pay and bonus opportunity

If you enjoy people, take pride in good service, and want to build experience with a respected hotel brand, we would like to meet you.

Apply today and join the team at Fairfield Inn & Suites York.