Reservations Agent-Rooms-Don CeSar

Davidson Hospitality Group; Saint Pete Beach (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc service

Tuition Reimbursement

Paid Time Off

Job summary

The Don CeSar, a Davidson Hospitality Group property on St. Pete Beach, is seeking a Reservations Agent to deliver exceptional guest service and help guests book their stays. The role requires energy, hospitality passion, and strong communication and organizational abilities in a busy, luxury setting.

Join a historic seaside resort known for luxury and elegance, offering opportunities for career growth, team support, and a premier guest experience that reflects our renowned brand.

Qualifications

• Strong communication and interpersonal skills are required.
• Ability to multitask in a fast-paced hospitality environment.
• Excellent organizational skills and attention to detail.
• Basic computer skills and experience with reservation software.
• Ability to work flexible hours, including weekends and holidays.
• Positive attitude and willingness to learn and grow in the role.

Responsibilities

• Assist guests with booking their stay and provide exceptional customer service.
• Support the Reservations team in daily tasks and inquiries.

Skills

Communication skills

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Reservation software

Flexible hours

Positive attitude

Education

High school diploma or equivalent

Tools

Reservation software

Job description

Property Description

The Don CeSar, known as the "Pink Palace" and a legendary landmark on St. Pete Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-class, historic resort known for its luxury and elegance. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are ample opportunities for career growth and advancement. Our resort offers stunning oceanfront views, upscale amenities, and a prestigious reputation, creating a truly exceptional work environment. As a member of The Don CeSar team, you'll have the chance to provide unparalleled service to our esteemed guests, work in a supportive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable memories for our guests and become a valued member of our team at The Don CeSar!

Overview

We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent
• Previous experience in hospitality or customer service preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Excellent organizational skills and attention to detail
• Basic computer skills and experience with reservation software
• Ability to work flexible hours, including weekends and holidays
• Positive attitude and willingness to learn and grow in the role

Benefits

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.

Pre-employment drug test and background check required.

We participate in E-Verify.