Front Desk Agent - Guest Service with Growth Opportunities

HomeTowne Studios & Suites by Red Roof; Kent (WA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Competitive pay

Employer Paid Life Insurance

PTO

401K with Employer Match

Career Growth Opportunities

Job summary

HomeTowne Studios & Suites by Red Roof seeks a Front Desk Agent to warmly welcome guests and manage check-ins, check-outs, and cashier functions. You will update reservations, monitor room status, and assist with sales opportunities in a fast-paced hotel environment.

The role requires basic English, 1 year of customer service, and reliable office skills. Full-time or part-time positions are available in Kent, WA, with competitive pay and benefits.

Qualifications

• High school diploma preferred or equivalent experience.
• 1 year in previous customer service position.
• Must have basic office skills (math, cash handling, computer skills).
• Basic English communication (verbal and written) skills required.

Responsibilities

• Welcome guests with a friendly greeting and smile while performing all guest related services.
• Handle reservations, check guests in/out, and perform guest accounting and cashier functions.
• Make, change and monitor reservations; update room status and promote future sales.
• Maintain confidentiality of guest information and hotel data.
• Communicate with the General Manager and Front Desk staff about issues.

Skills

Customer service

Cash handling

Computer skills

English proficiency

Education

High school diploma or equivalent

Tools

Front desk software

Job description

HomeTowne Studios & Suites by Red Roof seeks a Front Desk Agent to warmly welcome guests and manage check-ins, check-outs, and cashier functions. You will update reservations, monitor room status, and assist with sales opportunities in a fast-paced hotel environment.

The role requires basic English, 1 year of customer service, and reliable office skills. Full-time or part-time positions are available in Kent, WA, with competitive pay and benefits.