Front Desk Agent – Guest Experience & Reservations

MacCall Management, LLC; Sparks (NV); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid holidays

$800+ referral bonus

Discounted hotel rates

Job summary

Holiday Inn Express & Suites Sparks, operated by MacCall Management, L.L.C., is hiring a Front Desk Associate on a full-time/part-time basis with shifts from 7:00 AM–3:00 PM or 3:00 PM–11:00 PM in Sparks, NV. You will process guest reservations, provide outstanding service, handle cash and software, and maintain a clean lobby and back office.

This role includes paid holidays, medical benefits for full-time staff, a generous $800+ referral bonus, and discounted hotel rates for you and family.

Qualifications

• Process guest reservations and provide excellent customer service.
• Show proficiency in using computer software and cash handling.
• Tidy up, organize, and assist in maintaining a clean lobby and back office.

Responsibilities

• Process guest reservations and provide excellent customer service.
• Show proficiency in using computer software and cash handling.
• Tidy up, organize, and assist in maintaining a clean lobby and back office.

Skills

Guest service

Cash handling

Reservations

Communication

Tools

PMS software

POS system

Job description

Holiday Inn Express & Suites Sparks, operated by MacCall Management, L.L.C., is hiring a Front Desk Associate on a full-time/part-time basis with shifts from 7:00 AM–3:00 PM or 3:00 PM–11:00 PM in Sparks, NV. You will process guest reservations, provide outstanding service, handle cash and software, and maintain a clean lobby and back office.

This role includes paid holidays, medical benefits for full-time staff, a generous $800+ referral bonus, and discounted hotel rates for you and family.