Front Desk Agent - Guest Experience & Growth Path

Hyatt Hotels Corporation; Denver, Northern (CO, KY); Hybrid; USD 22,000 - 32,000; Full time

Benefits offered by this job

401k

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Voluntary Insurance

Management Development Program

Team Discounts

Travel Discounts

Vacation Pay

Holiday Pay

Referral Bonus

Job summary

Hyatt Centric Downtown Denver is seeking a friendly Front Desk Agent to welcome guests, manage their information, and provide outstanding service to create memorable stays. The role emphasizes hospitality, teamwork, and a positive guest experience in a fast-paced setting.

The position offers an hourly wage of $19.29, with opportunities for advancement through the Management Development Program and travel discounts across Hyatt properties. Flexible days and weekends support a dynamic schedule.

Qualifications

• Prior front desk experience in Hyatt or luxury hotel ideal; training provided.
• We train and develop our team into hotel leaders through teamwork and a positive environment.

Responsibilities

• Welcome guests, manage information, distribute keys, assign rooms, and answer inquiries to ensure an excellent stay.

Skills

Front desk experience

Microsoft Office

Strong communication

English fluency

Spanish language skills

Flexible schedule

Teamwork

Customer service

Tools

OnQ

Opera

Fosse

Lightspeed

HotSOS

GXP

BOB

Kipsu

Slack

Microsoft Office

Job description

Hyatt Centric Downtown Denver is seeking a friendly Front Desk Agent to welcome guests, manage their information, and provide outstanding service to create memorable stays. The role emphasizes hospitality, teamwork, and a positive guest experience in a fast-paced setting.

The position offers an hourly wage of $19.29, with opportunities for advancement through the Management Development Program and travel discounts across Hyatt properties. Flexible days and weekends support a dynamic schedule.