Front Desk Agent – Guest Experience (Free Park Access)

Cedar Point; Toledo (OH); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Paid training

Free uniforms

Free park admission

Discounts on food and merchandise

Tickets for family and friends

Employee events

Job summary

Cedar Point is hiring a Front Desk Agent to deliver exceptional guest service at our resort. You will check guests in and out, answer questions, and assist with guest needs during their stay. The role requires a friendly demeanor, multitasking, and adherence to safety and policies. Training is provided, and uniforms are supplied.

We offer perks like free park admission, discounts, and staff events. Prior guest service experience is beneficial for success in this role at Cedar Point.

Qualifications

• Guest service mindset and positive attitude.
• Ability to interact with guests from diverse backgrounds.
• Availability for weekdays, weekends, evenings, and holidays.

Responsibilities

• Check guests in/out and answer questions during stay.
• Greet guests and verify information at arrival.
• Learn and use the hotel Property Management System.

Skills

Customer service

Job description

Cedar Point is hiring a Front Desk Agent to deliver exceptional guest service at our resort. You will check guests in and out, answer questions, and assist with guest needs during their stay. The role requires a friendly demeanor, multitasking, and adherence to safety and policies. Training is provided, and uniforms are supplied.

We offer perks like free park admission, discounts, and staff events. Prior guest service experience is beneficial for success in this role at Cedar Point.