Front Desk Agent (Full Time Seasonal 2025)

The Nantucket Hotel; Nantucket (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Front Desk Agent for the upcoming season. This entry-level role offers a fantastic opportunity to engage with guests while providing top-notch customer service. Responsibilities include greeting visitors, managing reservations, and ensuring the front desk is well-stocked and organized. Ideal candidates will possess strong communication skills and a friendly demeanor, ready to contribute to a welcoming environment. Join a dynamic team and enjoy a seasonal position that offers valuable experience in the hospitality industry. Don't miss out on this chance to be part of an exciting team in a beautiful location!

Benefits

Competitive Pay

Shared Housing Available

Qualifications

• 0-3 months experience in a hotel, resort, or club preferred.
• Strong communication and interpersonal skills required.

Responsibilities

• Greet guests and provide superb customer service.
• Maintain a neat and presentable front desk area.
• Answer client questions and incoming calls.

Skills

Communication Skills

Interpersonal Skills

Basic Computer Skills

Tools

Microsoft Word

Microsoft Outlook

Job description

Front Desk Agent (Full Time Seasonal 2025)

Join to apply for the Front Desk Agent (Full Time Seasonal 2025) role at The Nantucket Hotel & Resort.

Overview:

Front Desk Clerk Level I is an entry-level position with responsibilities that include but are not limited to operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, assisting with reservations and luggage, distributing resort information and schedules, and collecting and sorting the mail on a daily basis.

Responsibilities:

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Maintain records and files.
• Know and comply with all company policies and procedures regarding safety, security, emergencies, and guest interaction.
• Report to work on time and in complete uniform.
• Assist in other areas as needed.
• Complete any task requested by a supervisor or member of the management team.

Qualifications:

• Level I: 0-3 months experience at a hotel, resort, or club preferred.
• Strong communication and interpersonal skills along with the ability to work in a diverse team environment.
• Proficient in basic computer skills including Microsoft Word and Outlook.

Compensation and Benefits:

• Competitive pay according to experience.
• Dorm style and shared housing TBD limited available.

Successful applicants will pass a pre-employment background check.

Seniority Level:

Entry level

Employment Type:

Full-time

Job Function:

Other

Industries:

Restaurants