Front Desk Agent (Full Time Seasonal 2025)

Stanmar Inc; Massachusetts; On-site; USD 30,000 - 40,000; Full time

Job summary

Join an innovative team as a Front Desk Agent in a seasonal role where you'll be the first point of contact for guests at a vibrant establishment. This entry-level position offers a chance to shine in customer service, ensuring guests feel welcomed and informed. You'll handle reservations, assist with luggage, and maintain a tidy front desk, all while working in a dynamic and diverse team environment. If you have a passion for hospitality and enjoy interacting with people, this role is perfect for you. Embrace the opportunity to grow in a supportive setting while delivering exceptional service to every guest.

Benefits

Competitive Pay

Shared Housing Available

Qualifications

• Entry-level position with responsibilities in customer service and front desk operations.
• 0-3 months experience preferred in a hotel, resort, or club setting.

Responsibilities

• Greet guests and provide superb customer service.
• Maintain a neat and presentable front desk area.
• Answer client questions and incoming calls.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Basic Computer Skills

Education

High School Diploma

Tools

Microsoft Word

Microsoft Outlook

Job description

Front Desk Agent (Full Time Seasonal 2025)

Join to apply for the Front Desk Agent (Full Time Seasonal 2025) role at Stanmar Inc.

Front Desk Clerk Level I is an entry-level position with responsibilities that include but are not limited to operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, assisting with reservations and luggage, distributing resort information and schedules, and collecting and sorting the mail on a daily basis.

1. Greet guests and provide them with superb customer service
2. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper
3. Answer all client questions and incoming calls
4. Maintain records and files
5. Know and comply with all company policies and procedures regarding safety, security, emergencies, and guest interaction
6. Report to work on time and in complete uniform
7. Assist in other areas as needed
8. Complete any task requested by a supervisor or member of the management team
9. 0-3 months experience at a hotel, resort, or club preferred
10. Strong communication and interpersonal skills along with the ability to work in a diverse team environment
11. Proficient in basic computer skills including Microsoft Word and Outlook

Compensation and Benefits

• Competitive pay according to experience
• Dorm style and shared housing TBD limited Available

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Construction